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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Advanced Programming, Control, and Monitoring Systems

    Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations

    Advanced · Course · 1 - 4 Weeks

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    EDUCBA

    Build a Cassandra Project with Java CRUD Operations

    Skills you'll gain: Back-End Web Development, Full-Stack Web Development

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Mastering Categorical Data Analysis with SAS

    Skills you'll gain: Logistic Regression, SAS (Software), Predictive Analytics, Advanced Analytics, Model Evaluation, Data Analysis, Statistical Analysis, Regression Analysis, Statistical Modeling, Exploratory Data Analysis, Correlation Analysis, Statistical Methods, Small Data, Statistical Hypothesis Testing, Probability & Statistics, Descriptive Statistics

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Excel: Data Analysis with Power Pivot

    Skills you'll gain: Key Performance Indicators (KPIs), Microsoft Excel, Data Integration, Performance Measurement, Pivot Tables And Charts, Data Visualization Software, Spreadsheet Software, Cloud-Based Integration, Time Series Analysis and Forecasting, Data Analysis, Microsoft Power Platform, Data Modeling, Business Intelligence, Data Manipulation, Microsoft 365, Microsoft Office, Productivity Software

    Mixed · Course · 1 - 4 Weeks

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    Amazon Web Services

    AWS Generative AI Lab Series

    Skills you'll gain: Prompt Engineering, Amazon Bedrock, AWS SageMaker, Generative AI, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Scikit Learn (Machine Learning Library), Image Analysis, Real Time Data

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    University of California, Davis

    Google SEO Fundamentals

    Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Digital Marketing, Content Strategy, Web Analytics, Marketing, AI Personalization, User Research, Competitive Analysis, Social Media, User Experience

    4.8
    Rating, 4.8 out of 5 stars
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    3.7K reviews

    Intermediate · Course · 1 - 4 Weeks

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    IE Business School

    Gestión de marca y producto

    Skills you'll gain: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, New Product Development, Product Improvement, Customer Engagement, Business Strategies, User Experience, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
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    752 reviews

    Beginner · Course · 1 - 3 Months

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    LearnQuest

    Advancing Sales Team Impact

    Skills you'll gain: Customer Engagement, Sales Training, Employee Retention, Sales Enablement, Sales Management, Innovation, Sales Strategy, Sales, Sales Development, Sales Territory Management, Stress Management, Team Building, Professional Networking, Technical Sales, Growth Strategies, Market Opportunities, Continuous Improvement Process, Constructive Feedback, Personalized Service, Resilience

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Data Meets Design – Business PowerPoint Skills

    Skills you'll gain: Data Visualization, Storytelling, Infographics, Layout Design, Branding

    Intermediate · Course · 3 - 6 Months

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    Microsoft

    Microsoft Account Manager with Generative AI

    Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Financial Data, Consultative Selling, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Account Management, Microsoft Copilot, Content Management, Relationship Building, Consultative Approaches, Generative AI

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    DeepLearning.AI

    AI for Medical Diagnosis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Convolutional Neural Networks, Image Analysis, Diagnostic Radiology, Predictive Modeling, Risk Modeling, Statistical Machine Learning, Artificial Intelligence, Tensorflow, Applied Machine Learning, Medical Imaging, Machine Learning Methods, Deep Learning, Natural Language Processing, Medical Science and Research, Machine Learning, Magnetic Resonance Imaging, Probability & Statistics

    4.7
    Rating, 4.7 out of 5 stars
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    2.1K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Google Analytics for SEO Queries

    Skills you'll gain: Google Analytics, Web Analytics and SEO, Search Engine Optimization, Web Analytics, Content Performance Analysis, Keyword Research, Prioritization, Data Import/Export, Workflow Management, Content Strategy, Data Integration, User Research, Performance Metric

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Advanced Programming, Control, and Monitoring Systems: Packt
  • Build a Cassandra Project with Java CRUD Operations: EDUCBA
  • Mastering Categorical Data Analysis with SAS: EDUCBA
  • Microsoft Excel: Data Analysis with Power Pivot: Logical Operations
  • AWS Generative AI Lab Series: Amazon Web Services
  • Google SEO Fundamentals: University of California, Davis
  • Gestión de marca y producto: IE Business School
  • Advancing Sales Team Impact: LearnQuest
  • Data Meets Design – Business PowerPoint Skills: Packt
  • Microsoft Account Manager with Generative AI: Microsoft

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