
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (321) · Intermediate · Specialization · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Data Storytelling, Responsible AI, AI Product Strategy, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Sales Presentation, Data Presentation, Google Gemini, ChatGPT, Generative AI, Sustainable Development, Social Impact, Customer Relationship Management (CRM) Software, Innovation, Environmental Social And Corporate Governance (ESG), Product Knowledge
★ 4.4 (36) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Organizational Leadership, Leadership, Decision Intelligence, Team Leadership, Leadership Development, Conflict Management, Strategic Decision-Making, Stakeholder Engagement, Team Management, AI literacy, People Development, Business Ethics, AI Integrations, Organizational Change, Stakeholder Management, Ethical Standards And Conduct, Stakeholder Communications, Change Management, Communication
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, AI Product Strategy, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Enablement, ChatGPT, Market Opportunities, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge
★ 4.6 (33) · Intermediate · Specialization · 1 - 4 Weeks

AI CERTs
Skills you'll gain: User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Experience Design, User Centered Design, Design Thinking, Persona (User Experience), UI/UX Research, User Interface (UI), Artificial Intelligence, Design Research, Wireframing, Responsible AI, Prototyping, Design Reviews, User Story, Prompt Patterns, Professional Development, Storyboarding, Presentations
★ 3.7 (27) · Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: AI Integrations, AI Enablement, Prompt Engineering, AI literacy, AI Workflows, Artificial Intelligence, Automation, Model Optimization, Operational Analysis, Configuration Management, Model Evaluation, Software Documentation, Productivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, AI Integrations, Tool Calling, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Microsoft Office, Critical Thinking
★ 4.5 (181) · Beginner · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: AI Enablement, AI literacy, Software Documentation, Scenario Testing, Document Management, Artificial Intelligence, AI Workflows, Collaborative Software, AI Integrations, Document Control, Content Development and Management, Content Management, Digital Content
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Prompt Patterns, Prompt Engineering, Generative AI, Anthropic Claude, Large Language Modeling, Generative Model Architectures, ChatGPT, AI literacy, AI powered creativity, Data Ethics, Writing and Editing, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Editing, Writing, Artificial Intelligence, AI Enablement, Responsible AI, Workplace inclusivity, Business Writing
★ 4.4 (209) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Jira (Software), Responsible AI, Prompt Engineering, Prompt Patterns, Data Ethics, AI Workflows, Model Evaluation, AI Integrations, AI Enablement, Generative AI, Workflow Management, Automation, Process Improvement and Optimization, Process Optimization, Performance Metric, Software Documentation, Debugging, No-Code Development, Technical Documentation, Risk Control
Beginner · Course · 1 - 4 Weeks