
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Goal Setting, Goal-Oriented, Professional Networking, Interviewing Skills, Professional Development, Assertiveness, Smart Goals, Professionalism, Presentations, Oral Expression, Communication, Personal Development, Leadership, Leadership and Management, Motivational Interviewing, Time Management, Job Evaluation, Negotiation, Leadership Development, Job Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence
Mixed · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Performance Analysis, Process Analysis, Goal Setting, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Team Performance Management, Goal-Oriented, Project Risk Management, Productivity, Project Schedules, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development
★ 4.9 (14) · Intermediate · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Conflict Management, Workplace inclusivity, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Drive Engagement, Self-Awareness, Adaptability, People Management, Diversity Training, Verbal Communication Skills, Culture, Relationship Management, Influencing, Relationship Building, Curiosity, Coordinating
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Personal Development, Personal Attributes, Self-Awareness
★ 4.7 (3.2K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data-Driven Marketing, Drive Engagement, Driving engagement, Content Development and Management, Marketing Budgets, Paid media, Digital Media Strategy, Professional Networking, Branding, Brand Strategy, Brand Awareness, Persistence, Budget Management, Promotions and Campaigns, Creative Design, Visual Storytelling, Digital Marketing, Social Media Strategy, Media Strategy, Customer Analysis
★ 4.6 (22) · Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Creative Thinking, Project Controls, Feasibility Studies, Leadership and Management, Cash Management, Entrepreneurship, Team Leadership, Business Correspondence, Financial Statement Analysis, Project Planning, Team Performance Management, Problem Solving, Cost Control, Project Management, Communication
★ 4.6 (45K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Solving, Risk Analysis, Consultative Approaches, Meeting Facilitation, Proposal Development, Collaboration, Risk Mitigation, Project Risk Management, Discussion Facilitation, Risk Management, Stakeholder Engagement, Design Thinking, Client Support, Goal Setting, Key Performance Indicators (KPIs), Project Documentation, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Emotional Intelligence, Time Management, Empathy & Emotional Intelligence, Professional Networking, Web Presence, Independent Thinking, Relationship Management, Compassion, Rapport Building, Cultural Responsiveness, Goal Setting, Leadership Development, Resilience, Influencing, Leadership, Communication Strategies, Communication, Trustworthiness, Strategic Leadership, Entrepreneurship
Beginner · Specialization · 1 - 3 Months

Yale University
Skills you'll gain: Literacy, Higher Education, Personal Development, Mentorship, Learning Strategies, Time Management, Student Support and Services, Student Engagement, Self-Awareness, Relationship Building, Planning, Prioritization, Resourcefulness, Professional Development, Goal Setting, Decision Making, Adaptability, Critical Thinking
Beginner · Course · 1 - 3 Months

Beginner · Course · 1 - 3 Months