
Harvard Business Review
Skills you'll gain: Conflict Management, Stress Management, Employee Coaching, Composure, Team Management, Resilience, Tactfulness, Relationship Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, Communication, Communication Strategies, Active Listening, Mindfulness, Relationship Building, Adaptability, Habit Formation, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication, Honesty
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention
★ 4.6 (20) · Intermediate · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Closing (Sales), Recruitment, Talent Recruitment, Full Cycle Recruitment, Negotiation, Talent Acquisition, Contract Negotiation, Compensation Strategy, Human Resource Management, Business Ethics, Compensation Management, Compensation and Benefits, Compensation Analysis, Ethical Standards And Conduct, Human Resource Strategy, Workflow Management, Expectation Management, Communication Strategies, Communication, Benefits Administration
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Critical Thinking and Problem Solving, Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Ideation, Continuous Improvement Process, Analytical Skills, Process Improvement, Decision Making, Business Analysis Tools, Analysis, Root Cause Analysis, Data-Driven Decision-Making, Project Management
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Empathy, Collaboration, Emotional Intelligence, Active Listening, Self-Awareness
★ 4.7 (134) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Negotiation, Sales Training, Sales, ChatGPT, Collaboration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Resourcefulness, Layout Design, Time Management, Overcoming Obstacles, Curiosity, Cognitive flexibility, Design Elements And Principles, Decisiveness, Personal Development, Decision Making
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Enterprise Sales, B2B Sales, Loyalty Programs, Customer Success Management, Closing (Sales), Overcoming Objections, Customer Retention, Selling Techniques, Procurement, Negotiation, Customer Relationship Management, Brand Loyalty, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Customer experience strategy (CX), Customer experience improvement, Sales Management, Sales, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months