Results for "service+level+agreement"
Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Negotiation, Sales Pipelines, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Dubai College of Tourism
Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics
Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
What brings you to Coursera today?
Coursera
Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Procurement, Request For Quotation (RFQ), Vendor Contracts, Purchasing, Technical Communication, Decision Making, Verification And Validation, Verbal Communication Skills, Case Studies, Strategic Decision-Making
Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Microsoft
Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols
LearnQuest
Skills you'll gain: Event Monitoring, Security Strategy, General Networking, IT Security Architecture, Network Architecture, Systems Integration, Incident Response, Data Integration, TCP/IP, OSI Models, Threat Management, Cybersecurity, Security Management, Networking Hardware, Information Technology, Cyber Security Policies, Data Governance, Data Management, Command-Line Interface, Application Deployment
In summary, here are 10 of our most popular service+level+agreement courses
- Deal Negotiation, Pricing Strategy & Stakeholder Mapping:Â Coursera
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- ITIL V4 Certification Preparation:Â EDUCBA
- Service-Led Selling in Dubai:Â Dubai College of Tourism
- Customer Loyalty and Advanced Engagement:Â Dubai College of Tourism
- Service Integration & Management:Â Packt
- Contract Types and Terms:Â Coursera
- Practical IT Service Management:Â Packt
- Microsoft Cloud Support Associate:Â Microsoft
- Security Administration with CDO:Â LearnQuest
