Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Fundação Instituto de Administração
Compétences que vous acquerrez: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Design, Project Management, Operational Analysis, Operations Management, Business Strategy, Organizational Strategy, Leadership and Management, Innovation, Value Propositions
★ 2.1 (7) · Mixte · Cours · 1 à 3 mois

★ 4.9 (14) · Intermédiaire · Cours · 1 à 4 semaines

Alfaisal University | KLD
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Accounting, Income Statement, Generally Accepted Accounting Principles (GAAP), Standard Accounting Practices, Financial Reporting, Financial Accounting, Financial Data, Balance Sheet, Budgeting
★ 4.9 (23) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement
★ 4.9 (8) · Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Business Strategy, Business Management, Finance, People Management, Corporate Finance, Organizational Structure, Business Planning, Organizational Strategy, Strategic Thinking, Leadership and Management, Marketing, Go To Market Strategy, Branding, Decision Making
★ 4.9 (9) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Stratégie de vente, Prospection commerciale, Analyse de la clientèle, Facilitation des ventes, Prospection et qualification, Logiciel de gestion de la relation client (CRM), Qualité des données, Intégrité des données, Engagement des clients, Gestion des données clients, Gestion des ventes, Vente, Maintenance des données, Service personnalisé, Nettoyage des données, Personnalisation de l'IA, Analyse avancée, Microsoft Copilot, Connaissance du client, Analyse
★ 3.7 (9) · Débutant · Cours · 1 à 4 semaines

University of Science and Technology of China
Compétences que vous acquerrez: Proposal Writing, Report Writing, Proposal Development, Design Research, Business Writing, Research Reports, Business Research, Writing, Proofreading, Editing, Writing and Editing, Market Analysis, Analysis
★ 4.4 (7) · Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Microsoft PowerPoint, Animations, Motion Graphics, Visual Storytelling, 3D Assets, Graphic and Visual Design, Design
Intermédiaire · Cours · 3 à 6 mois

Rutgers the State University of New Jersey
Compétences que vous acquerrez: Equities, Employee Relations, Social Justice, Program Implementation, Compensation Management, Case Studies, Economics, Policy, and Social Studies, Economic Development, Collaboration, Community Development, Entrepreneurship, Leadership and Management, Business Transformation, Succession Planning, Research, Business Development
★ 5 (9) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
★ 4.3 (10) · Intermédiaire · Projet Guidé · Moins de 2 heures

Arizona State University
Compétences que vous acquerrez: Decision Making, Strategic Decision-Making, Business Ethics, Ethical Standards And Conduct, Risk Analysis, Teamwork, Strategic Thinking, Professionalism, Risk Management, Collaboration, Leadership, Team Collaboration, Continuous Improvement Process, Lifelong Learning, Logical Reasoning
Débutant · Cours · 1 à 4 semaines

Rutgers the State University of New Jersey
Compétences que vous acquerrez: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Process Automation, Technology Solutions, Accounts Payable, AI Enablement, Digital Transformation, Automation, AI Integrations
★ 4.8 (9) · Intermédiaire · Cours · 1 à 3 mois