Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Skillshare
Compétences que vous acquerrez: Prompt Patterns, Prompt Engineering Tools, Visual Storytelling, AI powered creativity, Layout Design, AI Workflows, ChatGPT, Creative Design, Process Driven Development, User Interface (UI)
Débutant · Spécialisation · 1 à 3 mois
Compétences que vous acquerrez: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixte · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Continuous Monitoring, Cybersecurity, Security Management, Network Security, Security Strategy, Risk Management Framework, Internet Of Things, Cyber Risk, Threat Management, Hardening, Cyber Security Strategy, Infrastructure Security, System Monitoring, Security Engineering, Endpoint Security, Cyber Attacks, Security Controls, Computer Hardware, Risk Analysis, Network Infrastructure
Débutant · Spécialisation · 1 à 3 mois

Board Infinity
Compétences que vous acquerrez: Investment Banking, Financial Services, Banking Services, Insurance, Financial Inclusion, Business Ethics, Banking, Insurance Policies, Financial Systems, Ethical Standards And Conduct, Underwriting, Financial Analysis, Investment Management, Financial Market, Financial Management, Credit Risk, Retail Banking, Financial Regulation, Bank Regulations, Financial Regulations
Débutant · Cours · 1 à 4 semaines

American Council on Exercise
Compétences que vous acquerrez: Selling Techniques, General Sales Practices, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Client Services, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Key Performance Indicators (KPIs), Trustworthiness, Professional Development, Customer Engagement, Exercise Science, Rapport Building
Débutant · Cours · 1 à 4 semaines

Salesforce
Compétences que vous acquerrez: Interviewing Skills, Technical Sales, Sales Development, Storytelling, Sales, Empathy, Branding, Oral Expression, LinkedIn, Portfolio Management, Professional Networking, Verbal Communication Skills, Adaptability
Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Bank Regulations, Securities (Finance), Financial Data, Portfolio Management, Lending and Underwriting, Risk Management, Derivatives, Business Valuation, Financial Market, Investment Management, Financial Regulation, Analytics, Decision Making
Intermédiaire · Cours · 1 à 3 mois

University of Science and Technology of China
Compétences que vous acquerrez: Proposal Writing, Report Writing, Proposal Development, Design Research, Business Writing, Research Reports, Business Research, Writing, Proofreading, Editing, Writing and Editing, Market Analysis, Analysis
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Internal Auditing, Internal Controls, Auditing, Financial Auditing, Financial Controls, Compliance Auditing, Generally Accepted Auditing Standards, Financial Reporting, Governance, Fraud detection, Risk Control, Compliance Reporting, Risk Management, Business Risk Management, Corrective and Preventive Action (CAPA)
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Débutant · Projet Guidé · Moins de 2 heures

Arizona State University
Compétences que vous acquerrez: Peer Review, Oral Expression, Presentations, Verbal Communication Skills, Video Production, Language Competency, Spanish Language, Oral Comprehension, Business Communication, Language Learning, Greeting Customers, Communication, Constructive Feedback, Writing, Consolidation
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Personalized Service, Learning Styles, Learning Strategies, Registration, Project Management Institute (PMI) Methodology, Test Tools, Educational Materials, Resource Utilization
Débutant · Cours · 1 à 4 semaines