Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Compétences que vous acquerrez: Case Studies, Fraud detection, Project Design, Project Risk Management, Ethical Standards And Conduct, Law, Regulation, and Compliance, Scalability, Content Strategy, Quality Assessment, Keyword Research, Search Engine Optimization, Content Creation
Intermédiaire · Cours · 1 à 4 semaines

University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Insurance, Insurance Policies, Risk Management, Wealth Management, Risk Management Framework, Financial Planning, Actuarial Science, Risk Mitigation, Economics, Risk Analysis, Human Capital, Trustworthiness, Case Studies, Innovation, Client Services
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Intermédiaire · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Dayforce (HCM Software), HR Tech, Human Resources Software, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Regulatory Compliance, Compliance Management, Compliance Reporting, Human Resources Management and Planning, Payroll, Data Architecture, Human Capital, Workforce Planning, Systems Analysis, Oracle Cloud Applications, Benefits Administration, Business Strategy, Analytics
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Productivity Software, Business Communication, Business Process
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermédiaire · Cours · 1 à 4 semaines

Universitat Autònoma de Barcelona
Compétences que vous acquerrez: Creative Problem-Solving, Student-Centred Learning, Entrepreneurship, Train The Trainer, Digital pedagogy, Problem Solving, Innovation, Creativity, Creative Thinking, Higher Education, Ideation, Collaboration, Analysis
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Hootsuite, Social Media Content, Content Scheduling, Social Media Management, Content Creation, Social Media Analytics, Social Media Marketing, Social Media, Social Media Strategy, Digital Marketing Tools, Content Marketing, Resource Utilization, Content Management
Débutant · Projet Guidé · Moins de 2 heures

Rutgers the State University of New Jersey
Compétences que vous acquerrez: Business Planning, Risk Management, Consumer Lending, Entrepreneurial Finance, Insurance Policies, Insurance, Business Strategies, Entrepreneurship, Cash Management, Feasibility Studies, Financial Planning, Budgeting, Credit Risk, New Business Development, Financial Management, Small Business Accounting, Investment Management, Investments, Loans, Liquidation
Mixte · Cours · 1 à 3 mois
Compétences que vous acquerrez: Apprentissage automatique, Analyse de régression, Apprentissage non supervisé, Algorithmes d'apprentissage automatique, Méthodes d'apprentissage automatique, Évaluation du modèle, Modélisation prédictive, Optimisation du modèle, Modèle de formation, Algorithmes, Apprentissage automatique appliqué, Algorithmes de classification, Jupyter, Modélisation statistique
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Débutant · Certificat Professionnel · 3 à 6 mois

Johns Hopkins University
Compétences que vous acquerrez: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Probability & Statistics, Statistical Methods, Statistical Programming, Probability Distribution, Data Analysis, Statistical Software, Markov Model, Data Science, Statistical Modeling, Statistical Inference, Probability, Correlation Analysis, R Programming
Intermédiaire · Cours · 1 à 3 mois