About this Course

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Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 8 hours to complete

English

Subtitles: English, Chinese (Simplified)

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 8 hours to complete

English

Subtitles: English, Chinese (Simplified)

Offered by

Emory University logo

Emory University

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Overview of Crisis and Emergency Risk Communications

3 hours to complete
5 videos (Total 23 min), 5 readings, 2 quizzes
5 videos
CERC and How Communicating During a Crisis Is Different10m
Six Principles3m
Message and Audience5m
Wrap-Up1m
5 readings
Course Outline and Grading Information2m
CERC Manual40m
Six Principles [Handout]2m
Understanding Your Audience40m
Tips for Response Workers10m
1 practice exercise
Practice20m
Week
2

Week 2

2 hours to complete

Crisis Communication Planning

2 hours to complete
5 videos (Total 13 min), 2 readings, 2 quizzes
5 videos
Including Communication in Emergencies2m
Process of Emergency Risk Communications Planning4m
Applying Your Emergency Risk Communications Plan4m
Wrap-Up1m
2 readings
9 Steps of Crisis Response10m
Crisis Communication Plan Resources1h
1 practice exercise
Practice20m
Week
3

Week 3

2 hours to complete

International Health Regulations' Risk Communication Components

2 hours to complete
6 videos (Total 28 min), 5 readings, 2 quizzes
6 videos
Transparency and First Announcement7m
Communication Coordination6m
Listening Through Dialogue4m
Information Dissemination8m
Wrap-Up58s
5 readings
Core Responsibilities [Handout]1m
Three Questions5m
Two-Way Communication5m
WHO Resources20m
[Handouts]30m
1 practice exercise
Practice20m

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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