When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 5 modules in this course
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict.
Upon completing this course, you will be able to:
1. Create a well organized and complete case study
2. Analyze key organizational issues with an integrated action plan for conflict resolution
3. Identify appropriate communication skills needed for conflict resolution skills
4. Present a portfolio that incorporates concepts learned throughout the Specialization
5. Reflect on what you've learned throughout the Specialization
This section will prepare you for your capstone project and final peer review. It will also answer any questions you might have about the project assignment, the grading rubric, and what you can expect in the upcoming weeks together.
What's included
5 readings
Show info about module content
5 readings•Total 50 minutes
Course Overview•10 minutes
Honor Code and Plagerism•10 minutes
Peer Review Timeline•10 minutes
Grading Logistics•10 minutes
FAQs•10 minutes
Portfolio Components and Instructions
Module 2•1 hour to complete
Module details
Students must produce a portfolio of work consisting of the four sections described below. Be sure to read through all sections before beginning your work.
What's included
5 readings
Show info about module content
5 readings•Total 50 minutes
Portfolio Section 1: Case Study•10 minutes
Portfolio Section 2: Concepts•10 minutes
Portoflio Section 3: Action Plan•10 minutes
Portfolio Section 4: Reflection•10 minutes
Sample Portfolio•10 minutes
(Optional) Feedback Peer Review
Module 3•2 hours to complete
Module details
Students have the option of participating in the Optional Feedback Peer Review. Submitting your work below will give you the opportunity to receive early feedback on your project. You will be asked to review the work of three of your peers.
What's included
1 peer review
Show info about module content
1 peer review•Total 120 minutes
Optional Peer Review•120 minutes
Capstone Project Submission
Module 4•1 hour to complete
Module details
Below is your final project peer review submission page. Be aware that there will be no deadline extensions given to learners.
What's included
1 peer review
Show info about module content
1 peer review•Total 60 minutes
Required Peer Review•60 minutes
Specialization Wrap-Up
Module 5•20 minutes to complete
Module details
Congratulations on making it to the end of the Conflict Management Capstone and Specialization! Make sure you have submitted your Final Project and completed your 3 required Peer Reviews well before the final deadline.
What's included
2 readings
Show info about module content
2 readings•Total 20 minutes
Message from UC Irvine Extension•10 minutes
Post Course Survey•10 minutes
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Instructor ratings
Instructor ratings
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UC Irvine’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
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Learner reviews
4.7
186 reviews
5 stars
82.35%
4 stars
12.29%
3 stars
3.74%
2 stars
0.53%
1 star
1.06%
Showing 3 of 186
M
MM
5·
Reviewed on Jul 2, 2017
This is an excellent course! I fully recommend to everyone, whether they are involved in conflict management work or not.
A
AF
5·
Reviewed on Feb 25, 2021
It was really insightful, interesting and absolutely educative. Thank you for lessons, the flexibility of the courses and thank you for the entire specialization.
M
MU
5·
Reviewed on Feb 1, 2017
well structured material, recommend to anybody who would like to either get good guidance where to deep dive in conflict management topics
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.