This Crisis Communications course equips professionals with essential skills to navigate and effectively manage crisis situations through strategic communication and interviews. Learn to identify crisis types, develop tailored response strategies, craft impactful messages, and handle media inquiries with confidence. Upon completion, you'll be able to protect your organization's reputation and maintain stakeholder trust during challenging times. Ideal for professionals in business, marketing, and public relations.

Crisis Communications

Crisis Communications
This course is part of Communicating with Presence Specialization


Instructors: Yago De la Cierva
3,353 already enrolled
Included with
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Recommended experience
Skills you'll gain
- Communication Strategies
- Communication
- Crisis Management
- Verbal Strategic Communication
- Advocacy
- Crisis Intervention
- Public Relations
- Oral Expression
- Public Speaking
- Strategic Communication
- Stakeholder Communications
- Media and Communications
- Communication Planning
- Ethical Standards And Conduct
- Business Communication
- Public Affairs
- Stakeholder Engagement
- Media Relations
- Corporate Communications
- Interviewing Skills
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There are 3 modules in this course
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Status: Free TrialUniversity of Colorado Boulder
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Reviewed on May 30, 2024
The videos are simple and easy to understand. I enjoyed every bit of it.
Reviewed on Jul 17, 2024
The course was so detailed and gave me more information than I thought I would get.
Reviewed on Jan 2, 2024
A very interesting course and very well presented , however the course was let down by the course certificate which to say the least appears amateurish ,it looks like someone has photo shopped it.




