This course is part of the Effective Communication in the Globalised Workplace Specialization

4.6
stars
260 ratings

Misty So-Sum Wai-Cook

17,884 already enrolled

Offered By

Effective Communication in the Globalised Workplace SpecializationNational University of Singapore

About this Course

13,203 recent views

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. 

You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.
 
Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Approx. 10 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Approx. 10 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.5/5 (54 Ratings)

Misty So-Sum Wai-Cook

Centre for English Language Communication

17,884 Learners

1 Course

Offered by

National University of Singapore

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

Syllabus - What you will learn from this course

Content Rating97%(2,395 ratings)

Week1

Week 1

27 minutes to complete

Introduction to Specialisation and Course

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.

27 minutes to complete

2 videos (Total 7 min), 2 readings

2 hours to complete

Establish Work Relationships

In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.

2 hours to complete

9 videos (Total 58 min), 1 reading, 1 quiz

Week2

Week 2

6 hours to complete

Effective Communication

6 hours to complete

15 videos (Total 119 min), 2 readings, 4 quizzes

Week3

Week 3

3 hours to complete

Personal Profile

And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).

3 hours to complete

6 videos (Total 65 min), 3 readings, 1 quiz

Reviews

4.6

64 reviews

5 stars
71.15%
4 stars
20%
3 stars
4.61%
2 stars
2.30%
1 star
1.92%

TOP REVIEWS FROM ESTABLISHING A PROFESSIONAL ‘SELF’ THROUGH EFFECTIVE INTERCULTURAL COMMUNICATION

by NNNov 30, 2020

This was a very great course and full of information I needed. I confess that this is helping me in advancing my career.

by SBOct 24, 2016

It is extremely contemporary and a very useful course!

by STDec 16, 2020

Great Course, easy to understand, the stories are perfect! Thanks

by APDec 11, 2016

The methodology taught was awesome. I, being an Indian benefited a lot, truly. It was another platform to interact globally.

View all reviews

About the Effective Communication in the Globalised Workplace Specialization

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Establishing a Professional ‘Self’ through Effective Intercultural Communication

About this Course