Ele é o primeiro de uma série que visa prepará-lo para entrar no mercado de TI como especialista de suporte técnico. Neste curso, apresentaremos o mundo da Tecnologia da Informação, ou TI. Você aprenderá sobre diversas facetas da Tecnologia da Informação, como hardware, software, internet, resolução de problemas e atendimento ao cliente. Mostraremos como uma entrevista técnica costuma transcorrer e daremos dicas de como se preparar melhor para esse tipo de ocasião. Este curso abrange uma vasta gama de tópicos da TI, sendo projetado para mostrar um panorama do que está por vir neste programa de certificado.
Fundamentos do Suporte Técnico
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Fundamentos do Suporte Técnico
Instructors: Onlea support
Top Instructor
71,501 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
6,167 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
99%
Most learners liked this course
Skills you'll gain
- Package and Software Management
- Information Privacy
- System Support
- General Networking
- End User Training and Support
- Operating System Administration
- Software Installation
- Hardware Architecture
- Network Security
- Technical Support
- Technical Support and Services
- Help Desk Support
- Computer Networking
- Information Technology
- Hardware Troubleshooting
- Computer Hardware
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
15 assignments
Taught in Portuguese (Brazil)
91%
of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the Suporte em TI do Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Showing 3 of 6167
AS
Reviewed on Mar 6, 2022
Gostei demais do curso, das aulas e do conteúdo. Já tenho um conhecimento básico, mas tem muiiiiiiiiiita coisa que agregou muito! E com certeza termino esse modulo com muito mais conhecimento!
PC
Reviewed on Aug 2, 2022
Curso essencial para qualquer profissional que atua na área e não possui formação acadêmica. Ao final, trará uma base de conhecimento que as vezes é adquirida somente pela prática do dia a dia.
J
Reviewed on Sep 11, 2023
Conteúdo excelente, estou feliz em adquirir o conhecimento básico de maneira prática e a dentro da minhas disponibilidade.
