This course is part of the Healthcare IT Support Specialization

4.8
stars
218 ratings

Paul Nagy, PhD, FSIIM

6,166 already enrolled

Offered By

Healthcare IT Support SpecializationJohns Hopkins University

About this Course

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In the final course of the Healthcare IT Support program, we will focus on the types of healthcare data that you need to be aware, complexities of security and privacy within healthcare, and issues related to compliance and reporting. As a health IT support specialist, you’ll be exposed to different types of data sources and data elements that are utilized in healthcare. It’s important for you to understand the basic language of healthcare data and for you to recognize the sensitive nature of protected health information (PHI). Maintaining data privacy and security is everyone’s responsibility, including IT support staff! We’ll go into detail about HIPAA and the risks associated with security breaches, ransomware and phishing. We’ll go into detail about some of the key laws and regulations specific to healthcare and the importance of compliance with them. 
You'll leave this course well versed on the Stark Law, the Joint Commission and the purpose of quality measures.  

We wrap up the Healthcare IT Support certificate with tips on job interviews, skills that can make you standout, and words of advice on the endless possibilities in this dynamic and growing field. Make sure you talk to others who’ve been there before about the process of being hired at a large health system. Be rest assured that you’ll receive training when you start a new role, and you might even be partnered with someone else for the first few weeks as you get onboarded. Remember, this is not the end--rather, it’s just the beginning of the next step in your journey!

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Earn a Certificate upon completion

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Coursera Labs

Includes hands on learning projects.

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Course 4 of 4 in the

Healthcare IT Support Specialization

Beginner Level

Approx. 5 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 4 in the

Healthcare IT Support Specialization

Beginner Level

Approx. 5 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.83/5 (75 Ratings)

Paul Nagy, PhD, FSIIM

Associate Professor of Radiology

Informatics Education

11,370 Learners

2 Courses

Offered by

Johns Hopkins University

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Syllabus - What you will learn from this course

Week1

Week 1

1 hour to complete

Healthcare Data

This module introduces you to common data sources and data types in healthcare. This includes claims data, EHR data, and even patient-generated health data from wearable devices. You’ll get a sense of the difference between demographic data vs data on diagnoses and medications. You’ll watch a scenario in which a health IT support team member assists a research with de-identification of protected health information (PHI). You’ll be introduced to concepts like metadata, data use agreements, as well as the role of IRBs in clinical research.

1 hour to complete

5 videos (Total 26 min)

Week2

Week 2

2 hours to complete

Healthcare Data Security and Privacy

In this module we'll cover the 1996 HIPAA regulation and its implications for privacy, security & maintenance of healthcare data. We’ll go over what the definition of Protected Health Information (PHI) is and some examples of it. You’ll gain an understanding of who is responsible for protecting healthcare data and what covered entities are under HIPAA. We'll also discuss different types of security breaches in healthcare including phishing and ransomware.

2 hours to complete

5 videos (Total 18 min), 5 readings, 1 quiz

Week3

Week 3

1 hour to complete

Encryption and Cloud Computing

1 hour to complete

5 videos (Total 42 min), 1 reading, 1 quiz

Week4

Week 4

2 hours to complete

Healthcare Laws and Compliance

IT support specialists need to be familiar with fraud & abuse laws in healthcare. These are federal and state protections intended to prevent illegal and unethical behavior that could harm patients or healthcare workers. They are also designed to prevent misuse of funds that can hurt a society as a whole.

In this module, we’ll also discuss the role of the Joint Commission in promoting patient safety and quality. We’ll also cover different types of quality measures and the role of Health IT in reporting for purposes of quality measures and compliance. We’ll wrap up with tips on job interviews and advice on essential skills you’ll want to focus on in order to succeed in Health IT Support. The importance of teamwork, empathy, clear documentation, and excellent customer service skills will be reviewed.

2 hours to complete

5 videos (Total 23 min), 2 readings, 2 quizzes

Reviews

4.8

44 reviews

5 stars
81.53%
4 stars
13.51%
3 stars
4.05%
2 stars
0.90%

TOP REVIEWS FROM HEALTHCARE DATA SECURITY, PRIVACY, AND COMPLIANCE

by RHDec 24, 2020

If you want to have a broad spectrum on HIPAA just go and get this course!

by SAMay 29, 2021

A very useful course to understand the compliances around healthcare services

by RSAug 3, 2021

Course was very informative, with the information being presented in an easy to follow manner!

by ETJan 3, 2023

grate course. learned a lot from it. gives you real time experiences.

View all reviews

About the Healthcare IT Support Specialization

Are you looking to get your foot in the door as a Healthcare IT Support specialist? Do you want to solve technical problems for healthcare professionals and health system employees? Have you always wanted to enter an in-demand field in Health Information Technology? The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health professionals and non-clinical staff, you need to be familiar with the basic language of healthcare. Through this 4-course specialization, we’ll take you on a whirlwind tour of what it means to play a critical role in maintaining the ongoing operations of a hospital, health system, clinic or other healthcare setting. You’ll be introduced to the basics of health IT fundamentals, the different technologies relevant to healthcare, and important aspects of data security, privacy and compliance. You’ll have an opportunity to hear stories of inspiration from health IT staff who once were in your shoes. Go behind-the-scenes at a large hospital to learn about the many ways in which IT support staff play a role in helping patients, providers and the population. You’ll even receive tips on job interviews and advice on how to succeed on this career path.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Healthcare Data Security, Privacy, and Compliance

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