Introducing DevOps Concepts

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Introducing DevOps Concepts

This course is part of DevOps Culture and Mindset Specialization

Instructor: Courtney Kissler

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3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Define DevOps core values and connect culture, Lean, and collaboration in software delivery.
Apply the Three Ways, A3 problem solving, and Improvement Kata to improve workflow and quality.
Evaluate culture, metrics, and case studies to support DevOps change in your organization.

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Build your subject-matter expertise

This course is part of the DevOps Culture and Mindset Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This foundational course sets the stage for DevOps culture, DevOps mindset, Lean software development, and organizational performance. You'll learn how DevOps improves collaboration between development and operations teams, reduces waste, strengthens feedback loops, and supports faster, higher-quality software delivery. The course covers core models and practices including CAMS/CALMS, the Three Ways, Lean principles and wastes, Improvement Kata, A3 problem solving, the Westrum model, value stream mapping, leadership approaches, and DevOps metrics such as deployment frequency, change failure rate, MTTR, and eNPS. Through case studies and practice projects, you will examine how teams used these ideas to improve release frequency, reduce incidents, and explain the value of DevOps to organizational leaders. This course is for DevOps beginners, learners working in development or operations contexts, and anyone helping a team adopt a stronger culture of continuous improvement.

By the end of this course, you'll be able to: - Define DevOps and explain the CAMS and CALMS core values. - Describe how the Three Ways support systems thinking, feedback loops, and continuous experimentation. - Identify Lean principles and wastes that affect software delivery flow and quality. - Use Improvement Kata and A3 problem solving to guide continuous improvement efforts. - Compare pathological, bureaucratic, and generative cultures with the Westrum model. - Distinguish outputs from outcomes and interpret key DevOps metrics, including deployment frequency, change failure rate, MTTR, and eNPS. - Apply case study and value stream mapping insights to explain DevOps benefits to stakeholders and leaders.

In this module, you will get oriented to the course and the broader DevOps Culture and Mindset specialization. You will meet your instructor, review what the specialization covers, and learn how to use course resources such as navigation tools, discussion forums, learner support, issue reporting, academic integrity guidance, and online safety information. You will also begin reflecting on why DevOps matters, especially for teams dealing with silos, painful releases, quality challenges, slow delivery, or pressure to deliver more customer value.

What's included

1 video2 readings

In this module, you will build a foundation in the key ideas behind DevOps. You will define DevOps using industry perspectives and the CAMS/CALMS frameworks, explore how DevOps connects to Lean management, and examine the Three Ways: systems thinking, feedback loops, and continual experimentation and learning. You will also learn how Lean principles and wastes apply to software delivery, how Improvement Kata and A3 problem solving support continuous improvement, and how the Westrum model can help you understand organizational culture. The module also introduces leadership behaviors, outcome-based metrics, and case studies that show how DevOps can support faster delivery, stronger quality, better collaboration, and improved business results.

What's included

10 videos2 assignments

10 videosTotal 69 minutes

Introduction1 minute
Defining DevOps7 minutes
DevOps Principles: The Three Ways10 minutes
DevOps Principles: The Seven Principles and Seven Wastes of Lean7 minutes
DevOps Principles: Improvement Kata5 minutes
DevOps Principles: A3 Problem Solving Framework6 minutes
The Westrum Model for Improving Organizational Culture8 minutes
Leadership Philosophies6 minutes
Changing Metrics: Shifting from Outputs to Outcomes10 minutes
DevOps Works for Everyone: Three Case Studies8 minutes

2 assignmentsTotal 30 minutes

DevOps Principles & Westrum Model15 minutes
Leadership Philosophies & DevOps Metrics15 minutes

In this module, you will review and check your understanding of the DevOps concepts introduced in the course. The final quiz gives you an opportunity to demonstrate what you have learned about DevOps definitions, CAMS/CALMS, Lean principles and wastes, the Three Ways, Improvement Kata, A3 problem solving, the Westrum model, leadership behaviors, outcome-based metrics, and DevOps case studies.

What's included

1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Courtney Kissler

University of California, Davis

1 Course50,076 learners

Offered by

University of California, Davis

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.