3.5.3 Preparation Is Key

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From the course by University of Illinois at Urbana-Champaign
Leadership and Influence
10 ratings
University of Illinois at Urbana-Champaign

Leadership and Influence

10 ratings
From the lesson
Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.

Meet the Instructors

  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory