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Learner Reviews & Feedback for The hidden value – Lean in manufacturing and services by École des Ponts ParisTech

791 ratings

About the Course

Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever. This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is a key driver for sustainable competitive advantage - how different companies can leverage Lean to create value both in manufacturing and services - what it takes to drive a Lean transformation and build a culture of continuous improvement - how new technologies impact traditional lean practices...

Top reviews


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The course is very meticulously designed to focus on application of lean tools and lean thinking in both manufacturing and services.


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As an iniciation to Lean Manufacturing, is great course. You got easy and simple concepts, lot of examples and realy useful information of Lean benefits and how to implement Lean.

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226 - 249 of 249 Reviews for The hidden value – Lean in manufacturing and services

By Mohamed S

Oct 23, 2019

Very perfect and useful in career development to all people who work or interest in manufacturing products and services

By Anusha G

May 12, 2020

the content was good, but the syntax did not match the speaker at times and audio was not understood at times.

By chinmay t

Sep 27, 2020

Excellent course to learn lean techniques and how to apply in manufacturing as well as service industry.

By Alaina L

Jun 1, 2022

good foundational learnings, that being said, youtube was equally as helpful in my understandings!

By Matthew C

Sep 13, 2018

Very interesting course covering some good content. Regular quizzes to test your understanding

By Mohamed A L

Sep 10, 2019

Great course for beginners in Lean. Some quiz questions need to be reviewed.

By anant r

Jul 23, 2019

Nice and well put out course. Very grateful to team BCG and coursera

By Arun R S J

Jul 2, 2020

Fantastic course, everyone should study this... Thank you...

By Dharshan S

Jun 11, 2020

I have gain more information about lean manufacturing

By Ricardo B

Sep 13, 2019

Buen curso básico introductorio a Lean.


Jul 22, 2021

Quiz may difficult but nice course ok

By anna t

May 9, 2018

Very focused and clear to follow.

By Sakshi M Y

May 19, 2020

The course was very well taught.

By Dennis J B S M

Nov 9, 2020

Great introduction to lean


May 29, 2017

Great introductory course!

By Sanjiv K J

Jun 1, 2020

very intersting


May 9, 2017


By Amal P

May 15, 2020


By Soeren J

Jul 9, 2017

Dear all,

I would STRONGLY suggest that the course/programme is re-named to:

'Management of Food&Beverage-Products and -Brands'


'How to Manage and Market Food&Beverage-Products and -Brands'

The current naming 'Food & Beverage Management' makes one think of a qualification for 'Food & Beverage Manager' in a hotel, restaurant.

This is a VERY SERIOUS issue; some people already asked me if I am trying to qualify as 'F&B Manager', and indeed I am NOT!

Best regards

Soeren Juelsbak

By thomas k

Jun 5, 2023

examples did not focus on service industry enough. Had an issue with a quiz and was prevented from finishing due to could not gain help from staff

By Ing. P G

Aug 4, 2017

itś a little bit difficult to get feedback on your assignment to have the most profit from this course

By Алибек А

Aug 20, 2019

Ti is ti hard to understand the lessos with such spechers accent

By Mr G H

Dec 16, 2023

A question on an early assignment made no sense. It asked where value is added in taking a taxi, over the tube, when the tube is faster and cheaper. AT NO POINT. You can make a phone call from literally anywhere, this is the 21st Century. Getting up off your sofa reduces value in this case.

By Samarth A

May 21, 2023

worst coursera, certificate is not visible even though the peers have reviewed the assignment and all the weeks are marked correct and still coursera certificate is not visible