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Management Skills for New Managers

Management Skills for New Managers

Instructors: Catherine Mattice

14,862 already enrolled

Included with

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1 module

Gain insight into a topic and learn the fundamentals.

123 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

123 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.

Details to know

Shareable certificate

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Assessments

6 assignments

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

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There is 1 module in this course

This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.

Designed for new supervisors, team leads, or managers, especially those without prior formal training, this course supports learners in navigating the shift from individual contributor to leader. It is also ideal for managers seeking to refresh and strengthen their foundational leadership skills. By the end of the course, learners will be able to coordinate team efforts, guide performance effectively, and motivate individuals toward shared goals. This course lays the groundwork for long-term leadership development and team success.

Module details

In this course, you’ll learn how to lead with confidence by mastering essential management skills such as communication, delegation, and performance management. You’ll focus on building emotional intelligence, trust, and cultural awareness to foster a supportive, high-performing team environment. Through expert-led videos, real-world scenarios, interactive exercises, and practical frameworks, you’ll gain the tools to manage effectively, motivate your team, and navigate challenges with clarity, empathy, and impact.

What's included

21 videos6 readings6 assignments

21 videosTotal 67 minutes

Leaning into Leadership to be an Effective Manager3 minutes
Using Emotional Intelligence As a Key Management Skill4 minutes
Building Trust With Your Team2 minutes
The Positives and Pitfalls of Delegation3 minutes
What to Delegate, Who to Delegate To, and When3 minutes
Skill Transfer Using the GROW Model3 minutes
Overcoming the Obstacles & Challenges of Delegation3 minutes
Understanding the Complex Phenomenon of Human Communication3 minutes
How Perception and Bias Play a Role in Your Relationships3 minutes
Building Relationships With the Art of Active Listening4 minutes
Building Teamwork With Collaborative Language3 minutes
Becoming an Effective Intercultural Communicator5 minutes
Proactively Building and Maintaining a Healthy Team Environment3 minutes
Resolving Conflict Among Your Team Members3 minutes
Two Performance Management Myths, Busted2 minutes
Building a High-Performing and Positive Team4 minutes
Coaching Team Members Engaging in Poor Performance or Poor Behavior4 minutes
Deliver a Stellar Onboarding Experience to New Hires4 minutes
Recognize and Celebrate Achievements3 minutes
Advocating for Your Team3 minutes
Conclusion1 minute

6 readingsTotal 50 minutes

Welcome to the Course10 minutes
Emotional Intelligence and Leadership Effectiveness: Bringing Out the Best5 minutes
Delegate to Build Stronger Teams5 minutes
Additional reading10 minutes
Additional Reading10 minutes
Additional Reading10 minutes

6 assignmentsTotal 210 minutes

Final Assessment60 minutes
Introduction to Management Skills 30 minutes
Delegating Tasks to Elevate Your Leadership and Help Employees Grow30 minutes
Using Communication and Relationship Building Skills to Lead Effectively30 minutes
Employee Performance and a Healthy Work Environment30 minutes
Motivating and Inspiring Your Team30 minutes