What will I learn in this course?

This Data Storytelling for B2B and B2C Sales course teaches you how to transform business data into persuasive narratives using effective storytelling with data techniques, visualizations, and sales-focused insights.

Is this course suitable for beginners?

Yes. This beginner-level data storytelling course is designed for learners with no advanced technical background. Basic familiarity with sales or CRM tools is helpful but not required.

How long does the course take to complete?

The course includes 3 modules and can be completed in approximately 5 hours with a flexible, self-paced learning schedule.

Who should enroll in this Data Storytelling course?

This course is ideal for sales professionals, marketers, entrepreneurs, business development executives, and anyone interested in data driven storytelling for B2B and B2C sales.

What skills will I gain from this course?

You’ll learn data storytelling best practices, visualization techniques, and how to create compelling narratives that improve communication, sales performance, and stakeholder engagement.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Master Data Storytelling for B2B & B2C Sales

Master Data Storytelling for B2B & B2C Sales

This course is part of multiple programs.

Instructors: João Freitas

Included with

Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Analyze sales and customer data to identify trends, patterns, and growth opportunities through effective data driven storytelling.
Design compelling visualizations usingdata storytelling best practicesto communicate complex insights with clarity.
Develop persuasive narratives throughstorytelling with dataframeworks that support strategic sales decisions.
Leverage data-driven insights tooptimizesales performance and improve customer relationships in both B2B and B2C contexts.

Skills you'll gain

Tools you'll learn

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer

Taught in English

91% of learners achieved a positive career outcome

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This course is available as part of

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Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This Data Storytelling course teaches you how to transform complex sales and marketing data into persuasive narratives that influence decisions and drive measurable business growth. Through practical applications of storytelling with data, you’ll learn what is data storytelling, why data storytelling is important, and how data driven storytelling helps organizations communicate insights more effectively across B2B and B2C environments.

The course explores the key elements of data storytelling, including identifying trends in sales and customer data, creating compelling visuals, and building structured narratives that resonate with clients, executives, and teams. You’ll discover steps to create an impactful data narrative for stakeholders, data storytelling best practices, and practical data storytelling examples using data storytelling and visualization approaches. Designed as a practical Data Storytelling for B2B and B2C sales program, this course is ideal for sales professionals, business development executives, entrepreneurs, marketing leaders, and aspiring professionals seeking to improve communication through data insights. While no advanced technical expertise is required, familiarity with CRM platforms like HubSpot or Salesforce can enhance the learning experience. By the end of this data storytelling course, you’ll be able to create visually engaging presentations, optimize sales performance, uncover growth opportunities, and strengthen customer relationships through insight-driven communication.

Module details

In this course, you’ll master the art of data storytelling to drive sales and business growth. Through hands-on experience with sales data analysis, customer insights, and data visualization tools, you’ll learn to craft persuasive narratives that captivate clients, executives, and teams. You’ll build compelling data-driven sales presentations, apply storytelling frameworks for B2B and B2C audiences, and transform complex data into actionable strategies that influence decision-making and boost revenue.

What's included

2 videos1 reading

In this module, you’ll learn to turn sales data into persuasive stories tailored to B2B and B2C audiences. You’ll explore how to adapt narratives for different stakeholders, use CRM tools to analyze customer behavior and market trends, and avoid common interpretation errors. Through hands-on activities, real-world examples, and practice quizzes, you’ll build the skills to create impactful data stories that drive engagement and influence sales outcomes.

What's included

8 videos2 readings2 assignments2 peer reviews1 discussion prompt

8 videosTotal 35 minutes

Introduction to Data-Driven Sales - Difference Between B2B & B2C Sales 5 minutes
Introduction to Data-Driven Sales - Why Data Storytelling Matters in Sales 4 minutes
How B2B and B2C Audiences Differ in Data Interpretation 4 minutes
Tailoring Data Stories to Key Decision-Makers 5 minutes
CRM, Customer Behavior and Market Trends 4 minutes
Extracting Insights from Sales Data: Identifying Patterns and Trends 4 minutes
Extracting Insights from Sales Data: Common Mistakes in Data Interpretation 5 minutes
Real-World Examples From B2B and B2C Industries 5 minutes

2 readingsTotal 10 minutes

The Enduring Power of Data Storytelling in the Generative AI Era5 minutes
What is Sales Analysis: How to Perform & Analyze 5 minutes

2 assignmentsTotal 40 minutes

Foundations of Data Storytelling 20 minutes
Data Collection & Interpretation for Sales 20 minutes

2 peer reviewsTotal 20 minutes

Hands-On-Learning: Crafting Data-Driven Sales Stories for B2B Audiences10 minutes
Hands-On-Learning: Analyzing Sales Data and Extracting Insights from CRM Tools 10 minutes

1 discussion promptTotal 5 minutes

Tailoring Data Insights to Influence Decisions 5 minutes

In this module, you’ll learn to design clear, impactful sales data visualizations, choose the right formats, and simplify complex insights. You’ll explore ways to avoid cognitive biases, use CRM tools like HubSpot to create compelling reports, and apply storytelling frameworks to influence CEOs, marketers, and customers. The module ends with a capstone project to analyze sales performance and propose a data-driven strategy.

What's included

9 videos2 readings2 assignments3 peer reviews1 discussion prompt

9 videosTotal 41 minutes

Exploring Charts, Graphs, Heatmaps and Dashboards 5 minutes
When to Use What Type of Visualization 4 minutes
How to Make Complex Data Easy to Understand 5 minutes
Cognitive Biases in Sales Data Interpretation 5 minutes
Structuring your Sales Pitch with Data 5 minutes
The Storytelling Framework (Problem, Solution, Impact) 5 minutes
Persuasion Techniques Using Data 4 minutes
Engaging Storytelling for Different Stakeholders (CEOs, marketers, customers) 6 minutes
Course Wrap Up2 minutes

2 readingsTotal 10 minutes

Understanding Cognitive Biases in Sales5 minutes
Why You Should Use a Data-Driven Sales Strategy5 minutes

2 assignmentsTotal 40 minutes

Visualizing Data for Impact 20 minutes
Presenting & Selling with Data 20 minutes

3 peer reviewsTotal 80 minutes

Hands-On-Learning: Sales Analysis Using HubSpot CRM 10 minutes
Hands-On-Learning: Crafting a Data-Driven Sales Pitch for Different Stakeholders10 minutes
Project: Crafting Data-Driven Sales Stories60 minutes