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There are 5 modules in this course
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.
By the end of this course, you will be able to
• Improve your overall written English skills
• See differences and similarities among the different email formats
• Write more effective subject lines and email text
• Apply various key language to different types of emails
• Correct common errors such as punctuation and capitalization
• Study tone and level of formality in emails
• Understand how culture affects what is appropriate in a business emails
• Write powerful business emails for professional needs
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.
Get More from The Georgia Tech Language Institute•10 minutes
3 assignments•Total 90 minutes
Check Your Knowledge•30 minutes
Check Your Knowledge•30 minutes
Check Your Knowledge•30 minutes
1 peer review•Total 60 minutes
Rewrite Kevin's Email•60 minutes
1 discussion prompt•Total 10 minutes
Email an Introduction of Yourself to Your Course Peers•10 minutes
Let's Start Writing
Module 2•3 hours to complete
Module details
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text.
What's included
2 videos1 reading2 assignments1 peer review
Show info about module content
2 videos•Total 13 minutes
Write Effective Subject Lines•6 minutes
Write Well-organized Email Text•6 minutes
1 reading•Total 10 minutes
Additional Resources•10 minutes
2 assignments•Total 60 minutes
Check Your Knowledge•30 minutes
Check Your Knowledge•30 minutes
1 peer review•Total 120 minutes
Complete Monica's Email•120 minutes
Introduction and Announcement Emails
Module 3•2 hours to complete
Module details
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email.
What's included
2 videos1 reading2 assignments1 peer review
Show info about module content
2 videos•Total 10 minutes
Overview of Introduction & Announcement Emails•3 minutes
Key Language for Writing These Types of Emails•6 minutes
1 reading•Total 10 minutes
Additional Resources•10 minutes
2 assignments•Total 60 minutes
Check Your Knowledge•30 minutes
Check Your Knowledge•30 minutes
1 peer review•Total 60 minutes
Revise Your Introduction Email•60 minutes
Request and Apology Emails
Module 4•3 hours to complete
Module details
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language.
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.
The Georgia Institute of Technology is one of the nation's top research universities, distinguished by its commitment to improving the human condition through advanced science and technology.
Georgia Tech's campus occupies 400 acres in the heart of the city of Atlanta, where more than 20,000 undergraduate and graduate students receive a focused, technologically based education.
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A
AE
5·
Reviewed on Sep 23, 2020
This a short and concise course on professional email writing. One can attend the whole course and then return back while writing important emails to ensure one leaves a strong impression on reader.
S
SM
5·
Reviewed on May 24, 2020
I am glad to participate in this course. I really appreciate it and thankful for the coursera team. I also thanks to the professor Mr. Landers who provides wonderful speech and explanation. Thank you.
P
P
5·
Reviewed on Jan 3, 2023
It really helps when you are in then environment where emails cannot be avoided and you should learn the basics of email writing. This course has helped me with email writing for which I am so glad.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.