In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers.
This course is part of the Healthcare Trends for Business Professionals Specialization
Offered By
Healthcare Trends for Business Professionals SpecializationNortheastern University About this Course
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Course 3 of 4 in the
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Beginner Level
Approx. 9 hours to complete
English
Subtitles: English
What you will learn
Explain key developments regarding how quality of care is measured and evaluated in the US.
Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.
Identify and apply resources and tools for comparing the quality of care of providers.
Articulate basic framework for evaluating quality of outcomes of care for evaluating and comparing providers.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 4 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 9 hours to complete
English
Subtitles: English
Offered by
Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
Syllabus - What you will learn from this course
2 hours to complete
Foundational Concepts for Evaluating Quality
We will begin by briefly discussing key developments in the U.S. and elsewhere underlying changing
2 hours to complete
10 videos (Total 38 min)
10 videos
Introduction to Module 11m
Key Developments in the Measurement and Evaluation of Quality of Care4m
Defining and Conceptualizing Quality of Care5m
Framework for Measuring Quality of Care4m
Data Sources for Measuring Quality of Care - Technical2m
Data Sources for Measuring Quality of Care - Interpersonal4m
Selection Criteria for Quality of Care Measures4m
Reliability and Validity4m
Process vs. Outcome Measures4m
2 practice exercises
Check Your Knowledge30m
Week 1 Quiz (Graded)30m
2 hours to complete
Scientific Issues and Challenges for Comparing Quality of Care Among Providers
We will discuss key challenges in making valid comparisons among healthcare providers in terms of their quality of care including case mix differences, small sample sizes and data integrity issues. We will discuss methods and techniques for addressing such challenges. We will show how these methods and techniques can be applied in practice to produce more useful quality of care evaluations.
2 hours to complete
7 videos (Total 30 min)
7 videos
Goals for Comparing Providers' Quality of Care3m
Key Challenges to Comparing Providers' Quality of Care4m
Measurement Error3m
Risk Adjustment6m
Basic Procedures for Statistical Models5m
Small Patient Samples5m
2 practice exercises
Check Your Knowledge30m
Week 2 Quiz (Graded)30m
3 hours to complete
Resources and Tools for Evaluating Quality
We will cover consumer report cards and value-based purchasing programs, both of which constitute
3 hours to complete
6 videos (Total 24 min)
6 videos
Purpose of Consumer Report Cards4m
Examples of Consumer Report Cards (Websites)4m
Design Issues4m
Pay-for-Performance6m
Unintended Consequences of Performance Measurement3m
1 practice exercise
Check Your Knowledge30m
2 hours to complete
Future Directions in Evaluating Quality of Care
We will discuss emerging developments pertaining to the science and practice of evaluating quality of
2 hours to complete
4 videos (Total 17 min)
4 videos
Composite Measures7m
Influence of Patient Socio-Economic Characteristics4m
Concerns about the Widespread Use of Quality of Care Measures3m
1 practice exercise
Check Your Knowledge20m
About the Healthcare Trends for Business Professionals Specialization
This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
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Is financial aid available?
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Will I earn university credit for completing the Course?
This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.
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