Building High-Performance Teams in Hospitality

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Building High-Performance Teams in Hospitality

This course is part of multiple programs.

Instructor: Dubai College of Tourism

Included with Learn more

2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Building and Maintaining High-Performing Teams
Self-awareness for Team Success

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignments

Taught in English

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Earn a shareable career certificate

There are 2 modules in this course

This course is perfect for individuals in the hospitality industry. It will explore the key concepts in team formation and development and what it takes to build and sustain high performing teams.

You will learn to identify the skills and behaviours required for effective team working, including virtual teams. You will also identify the primary barriers to team cohesion and effectiveness and explore strategies to overcome them. By the end of this course, you will develop your personal team role preferences and reflect on how you can leverage your strengths to contribute more effectively within teams.

This module will explore the key concepts in teamwork foundations and development and what it takes to build and sustain high performing teams. You will learn to identify the skills and behaviours required for effective team working, including virtual teams.

What's included

11 videos1 reading2 assignments

11 videosTotal 32 minutes

Introduction to Building High Performance Teams in Hospitality1 minute
What is a Team?3 minutes
Types and Benefits of Team Work 3 minutes
Characteristics of High Performance Teams2 minutes
Contributing to High Performing Teams 2 minutes
Virtual Teams 9 minutes
The Stages of Team Development3 minutes
The Storming Stage 2 minutes
The Norming Stage 2 minutes
The Performing Stage 2 minutes
Adjourning/Mourning3 minutes

1 readingTotal 10 minutes

Introduction 10 minutes

2 assignmentsTotal 60 minutes

Understanding How Teams Function 30 minutes
The Nature & Purpose of Teams 30 minutes

In this module you will be able to identify the primary barriers to team cohesion and effectiveness and explore strategies to overcome them. By the end of this module you will develop your personal team role preferences and reflect on how you can leverage your strengths to contribute more effectively within teams.

What's included

11 videos3 assignments

11 videosTotal 35 minutes

Introduction To Team Roles 2 minutes
Belbin's Action Roles2 minutes
Belbin's Thinking Roles2 minutes
Belbin's People Roles2 minutes
Identify Personal Team Role Preference1 minute
Barriers to Team Performance 6 minutes
The Role of the Leader is Cultivating Team Cohesion4 minutes
Understanding Conflict2 minutes
The IBR Approach3 minutes
Putting the IBR Approach into Practice 7 minutes
Conflict Resolution Styles 4 minutes

3 assignmentsTotal 90 minutes

Building High-Performance Teams - Final Assessment30 minutes
Team Roles and Troubleshooting30 minutes
Barriers to Team Cohesion and Performance30 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Dubai College of Tourism

21 Courses25,208 learners

Offered by

Dubai College of Tourism

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