Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Niklas W S•
Aug 19, 2019
Good overview course but a bit simplistic. However, I miss some practical examples that could be tried and tested out in Excel such as in the Operations Analytics course.
By Sören J•
Feb 2, 2016
Good introduction to Customer Analytics and some good background knowledge. However, not a whole lot of practical application or deeper insights into "Analytics Engines".
Jul 20, 2019
Very good foundational course on customer analytics. It would be helpful to add data crunching exercise to have practical experience on analytics from actual data .
By Kevin B•
Dec 14, 2018
very high level and entry information. useful for overall entry into customer analytics but would like deeper dive into CLV and probabilistic predictive modelling.
By Lorena R C•
Aug 26, 2022
Some of the content seems not updated. The quizzes are too specific, instead of encouraging problem-solving, are more focused on the ability to memorize content.
By Taylor B•
Apr 11, 2020
The course was great but was very high level. I wish there were more examples and also course work to try creating regression charts and predictive analytics.
By Olivia L 小•
Nov 17, 2019
A good overview of marketing analytics. But its too vague and it doesn't demonstrate the how-to conduct analysis on the data to predict the future outcome.
By Kumar A•
Jul 6, 2017
Very basic course and assignments were not rigorous. I was expecting an assignment where I would have been expected to calculate CLV or predict an outcome.
By Angel S•
Feb 7, 2016
pretty easy materials.
was a bit frustrated because questions on the tests did not seem to come from the material covered for a few of the test questions.
By Stephen F P•
Sep 28, 2020
Very high level intro to marketing analytics concepts. All about what you can do with it and little about how to do it. Better course for non-analysts.
By Harsh B•
Aug 1, 2020
The course content was insightful but I was expecting to get more hands-on experience and practical applications of the theories taught in the course.
By Pilar B•
Jul 12, 2020
The course was very complete, but the information needs updating, some of the data that was shown (mobile phone users, for example) is outdated.
By Qingyang Z•
Aug 14, 2020
The sound is bad, and the quiz is confusing, doesn't really match with what the teachers actually talked about, matched maybe with just the PPT
By AMOL P B•
Jan 4, 2019
I haven't got much out of probabilistic model. the content provided needs to have better reading materiel for deeper grasping. Thank you.
Apr 13, 2016
to my opinion it's too basic, was really nothing new to learn. And i also felt that the course is outdated, it's like from early 2000th...
By Alexandre T•
Apr 12, 2018
Would have been great to have real life examples outside a typical convenience store and retail with real life tool in real life cases.
By Jyothi-Raghav J•
Jan 9, 2018
Good course for marketing people who are new to customer analytics. More concepts and models would be great for this course objective.
By Riccardo I•
Dec 25, 2017
Interesting hints, inspiring professors, lacks formal explanations and exercises, a little too verbose. Longer would have been better.
By Anudeep M•
Sep 14, 2019
Its good but not interesting. The speaker's and data does not match a little. But Im looking forward to start operation analytics.
By Minna H•
May 12, 2017
All the presenters were excellent, but the content was somewhat of complicated or to me in blur. I wanted more concrete examples.
By Salvador N•
Jan 11, 2016
A lot of the content is pretty basic. I was expecting something a little more in depth. There weren't even any problem sets.
Aug 8, 2016
Not a deep dive into the customer analytics but got to know the basics which will help us to work with an academic project.
By Joel A G•
Dec 9, 2020
Some quiz questions are a bit vague and subjective. And some just seem to have incorrect answers (I could be wrong though)
By Ankit G•
Apr 13, 2020
Not much content is covered. Course is quite short and doesn't teach much. Atleast should have given more study materials.
By Sachin M•
Sep 27, 2015
I was a bit underwhelmed by the course. It had lot of lectures and theories but limited case studies / and no exercises.