Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By J R•
Aug 18, 2016
By Jesus V•
Oct 3, 2020
The examination at the very end of every week must be taken once and you can retake it after 24 hrs, the questions must be different everytime you repaet it, add additional choices like instead of 5 choices make it 10, or use the Choose which all that applies principle. By making it rig free you are giving credibility to the exam and the test takers itself. The reason why on line course are not taken seriously is just because you can rig the result of the exam by keep on repeating taking it and memorizing the choices in the questions. YOU HAVE TO RESTRATEGIZE HOW NOT TO RIG THE EXAM so that it has credibilty and taken seriously.
By Diane M•
Sep 21, 2015
Poorly designed. The lectures just consist of people talking to the camera with little visual aids. There aren't any materials to read over or study. The transcripts of the videos come in a .txt file... On the whole, really not at all the caliber I would have wanted to see from Wharton. If I had paid for this course, I would be really frustrated.
By Anas M•
Jun 28, 2019
Quiz questions were not clear. Content was subpar for a "top" university. It seems like this was nothing more than a haphazardly put together course to make money and nothing more. This course felt like a complete waste of time and I believe the concepts and material in the modules are outdated.
By Jiang T•
Sep 22, 2015
In fact, i think this course is waste my time because the course only have lecture. They don't tell you how to use software to solve the problem even do not give any practical homework. Compared to other course, the quality of this course is extremely low.
By Abdullah A D•
Aug 30, 2020
It's hard to follow along, the instructor is mostly reading of slides and the level of teaching is of a low standard. The content is actually very good but its not put together well enough for a beginner in the field to capture the information.
By Jarratt O•
May 28, 2020
audio is bad. takes too long to move from the fluff and abstract to anything concrete. week 3 has A HUGE gap between lectures and quizzes. showed some interesting concepts but doesnt tell us how we can get there and thus take data for granted
By Emerson A•
Nov 30, 2020
Sorry but as I started I can't keep up the pace of 1 week talking. The first instructor talks soo fast and the presentation is not really clear..I have full admiration for those you are able to get what he is talking about.
By priyank a•
Jan 21, 2019
Not the course's fault but maybe when I hear the name "Wharton School" I over-expect.
However professors have done a very good job in keeping the course interactive, especially the Mary and Sharmila example.
By Jigisha T•
Dec 22, 2018
Too theoretical. I expected that the trainers will use actual datasets and carry out some analytics. It was just theory of data collection, little bit of economics and marketing.
By Francisco A V P•
Oct 2, 2016
It's not a course for a university like Wharton. It's more professors showing their books and research without really showing any deep information.
By Alejandro S•
Sep 22, 2015
Very high-level introduction, no new insights for a data analyst and "newbies" will probably drown in the "danger zone" due to the lack of details.
By Jainik S•
Apr 27, 2021
Very very basic information on customer analytics. Don't waste your time and money on this. Very disappointed, did not expect this from Wharton.
Jul 23, 2016
very broad level discussion . Doesn't tech you anything specific or skills that can be transferred to real world problems. Theoretical !!
By Meir K•
Nov 15, 2015
The exam questions are a little out there... dont indicate retention of knowledge. Quite frustrating, I'll be dropping this course.
By Juan S W•
Apr 8, 2017
The fifth week course is interesting since the teacher provided lots of real world cases. However, other courses are too easy.
By Deborah H•
Jan 14, 2016
Talking heads - did not take advantage of the software to provide an engaging or challenging course. No depth to the material
By Sheryar P•
Mar 28, 2016
The Capstone project has been getting delayed since Jan
Dont expect yourself to complete the specialization
By Chieh Y•
Apr 3, 2016
This course does not provide sufficient explanation and the materials are very basic.
By Ahmad F•
Jan 31, 2020
Very basic, no quantitative analysis, use of graphs or case studies. very poor course.
By sayaka t•
Dec 5, 2015
Lecture quality hugely varies depending on lectures. P.Feder is not recommended.
By Johann Q•
Sep 23, 2015
Boring lectures. No practice problems, no cases, no projects, no scenarios.
By David K•
Jan 8, 2016
Very basic course more appropriate for a high school level
By Eren D•
Mar 9, 2022
it wants to upgrade Coursera Plus to finish the course!!
By Rios A•
Oct 22, 2018
I don t like this course. Really not helpful and empty