Google

IT-підтримка від Google Professional Certificate

Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Access provided by Abu Dhabi National Oil Company

5,504 already enrolled

Earn a career credential that demonstrates your expertise

from 995 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 995 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Technical Support
Category: Microsoft Windows
Category: Package and Software Management
Category: Linux
Category: Computer Hardware
Category: Computer Networking
Category: Computer Architecture
Category: Information Technology
Category: General Networking
Category: Desktop Support
Category: Help Desk Support
Category: Network Support
Category: End User Training and Support
Category: System Support
Category: Operating System Administration
Category: Technical Support and Services
Category: Hardware Troubleshooting

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Model
Category: Computer Networking
Category: Virtual Private Networks (VPN)
Category: Proxy Servers
Category: Routing Protocols
Category: Wireless Networks
Category: OSI Models
Category: Network Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Data Integrity
Category: Networking Hardware
Category: Network Routing
Category: Network Support
Category: Network Administration
Category: Network Security
Category: General Networking

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Linux
Category: OS Process Management
Category: File Systems
Category: Package and Software Management
Category: Microsoft Windows
Category: Command-Line Interface
Category: Software Installation
Category: Linux Administration
Category: Remote Access Systems
Category: System Monitoring
Category: Operating System Administration
Category: User Accounts
Category: Identity and Access Management
Category: System Support
Category: Systems Administration
Category: System Configuration
Category: Operating Systems
Category: Desktop Support
Category: User Provisioning

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Disaster Recovery
Category: Systems Administration
Category: Active Directory
Category: Cloud Services
Category: Lightweight Directory Access Protocols
Category: Cloud Management
Category: Network Administration
Category: Server Administration
Category: Data Storage Technologies
Category: Network Infrastructure
Category: Cloud Storage
Category: System Configuration
Category: Infrastructure Architecture
Category: Servers
Category: Operating System Administration
Category: Cloud Hosting
Category: Data Maintenance
Category: Cloud Infrastructure
Category: Information Technology

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Authorization (Computing)
Category: Identity and Access Management
Category: Cybersecurity
Category: Data Security
Category: Authentications
Category: Firewall
Category: Cyber Security Strategy
Category: Application Security
Category: Security Management
Category: Cyber Attacks
Category: Security Controls
Category: Threat Modeling
Category: Virtual Private Networks (VPN)
Category: IT Security Architecture
Category: Network Security
Category: Hardening
Category: Wireless Networks
Category: Security Awareness

Earn a career certificate

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Instructors

Onlea support

Top Instructor

17 Courses293,398 learners
Google Career Certificates
Google
386 Courses16,314,228 learners

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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.