Google

Google IT Support Professional Certificate

Google

Google IT Support Professional Certificate

The launchpad to a career in IT.

This program is designed to take beginner learners to job readiness in about three-to-six months.

Google Career Certificates

Access provided by SUVAANCE INTERNET MARKETING SERVICES PVT LTD

2,082,741 already enrolled

Earn a career credential that demonstrates your expertise

from 213,559 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
3 months at 10 hours a week
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise

from 213,559 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
3 months at 10 hours a week
Learn at your own pace
Build toward a degree

What you'll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your career with in-demand skills

  • Receive professional-level training from Google
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from Google
  • Prepare for an industry certification exam
$65,000+
median U.S. salary for IT Support
¹
295,000+
U.S. job openings in IT Support
¹
75%
of certificate graduates report career improvement
²

Professional Certificate - 6 course series

Technical Support Fundamentals

Technical Support Fundamentals

Course 1, 19 hours

What you'll learn

The Bits and Bytes of Computer Networking

The Bits and Bytes of Computer Networking

Course 2, 22 hours

What you'll learn

Operating Systems and You: Becoming a Power User

Operating Systems and You: Becoming a Power User

Course 3, 28 hours

What you'll learn

 System Administration and IT Infrastructure Services

System Administration and IT Infrastructure Services

Course 4, 24 hours

What you'll learn

 IT Security: Defense against the digital dark arts

IT Security: Defense against the digital dark arts

Course 5, 23 hours

What you'll learn

  • Boost your IT support skills with AI
  • Leverage AI for faster troubleshooting
  • Communicate technical concepts with AI
  • Automate routine IT tasks with AI
  • Simplify IT documentation using AI
  • Use AI to identify IT security risks
Accelerate Your Job Search with AI

Accelerate Your Job Search with AI

Course 6, 6 hours

What you'll learn

  • Uncover your skills and explore new career possibilities, with support from tools like Career Dreamer.

  • Keep your applications organized with Google Sheets.

  • Build a stand out resume and a step-by-step job search plan—with help from Gemini.

  • Prepare for interviews and practice responding to questions using NotebookLM and Gemini Live.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

Instructor

Google Career Certificates
Google
386 Courses16,359,860 learners

Offered by

Google

Why people choose Coursera for their career

¹Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 - Dec. 31, 2024). ²Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022.