Change Management for Google Workspace

Change Management for Google Workspace

Instructor: Google Cloud Training

Access provided by DBS Bank

7 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

5 hours to complete

Flexible schedule

Learn at your own pace

7 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Describe the change management methodology by defining the tasks performed in each of the key work streams over all phases of the customer journey.
Engage sponsors and recruit Google Guides to provide support during the project.
Identify cultural change challenges and address skills gaps.
Explain how to most effectively deliver communications about the project.

Skills you'll gain

Tools you'll learn

Google Workspace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 assignments

Taught in English

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There are 7 modules in this course

This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.

Introduce course learning objectives, prerequisites, and the importance of change management

What's included

1 video1 reading

This module introduces the change management methodology and provides an overview of the purpose and deliverables of each phase within the methodology framework.

What's included

5 videos1 reading1 assignment

This module describes the workflow of the Sponsorship and Engagement workstream, as well as the requirements for the final deliverables of the workstream, which are the Sponsorship Assessment and the Sponsorship Engagement Plan.

What's included

6 videos1 reading1 assignment

This module describes the workflow of the Organizational Analysis workstream, as well as the requirements for the final deliverable of the workstream, which is the Organizational Analysis.

What's included

6 videos1 reading1 assignment

This module describes the workflow of the Communications workstream, as well as the requirements for the final deliverable of the workstream, which is the Communications Plan.

What's included

6 videos1 reading1 assignment

This module describes the workflow of the Training workstream, as well as the requirements for the final deliverable of the workstream, which is the Training Plan.