This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

Business Process Modelling


Instructors: Igor Arkhipov
Access provided by National Marine Dredging Company Group
11,684 already enrolled
118 reviews
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What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Workflow Management
- System Design and Implementation
- Service Design
- Process Management
- Diagram Design
- Project Scoping
- Stakeholder Communications
- Business Process Management
- Data Flow Diagrams (DFDs)
- Business Management
- Process Improvement
- Business Analysis
- Business Workflow Analysis
- Stakeholder Engagement
- Business Systems Analysis
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There is 1 module in this course
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
What's included
31 videos4 readings4 assignments
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Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Jul 24, 2024
Great training covering the basis of the Business Process Modelling. Lot of examples and practical knowledge
Reviewed on Mar 9, 2025
I learned much about process modelling from this course. Thank you so much
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