Intercultural Management

Intercultural Management

Instructors: Kerstin Alfes

Access provided by Northrop Grumman

24,146 already enrolled

6 modules

Gain insight into a topic and learn the fundamentals.

461 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

89%

Most learners liked this course

6 modules

Gain insight into a topic and learn the fundamentals.

461 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

89%

Most learners liked this course

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

There are 6 modules in this course

This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.

You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals. Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI

What's included

5 videos14 readings1 assignment

5 videosTotal 49 minutes

Introduction - Opening7 minutes
Globalization and Culture8 minutes
The Concept of Culture10 minutes
Cultural Dimensions16 minutes
Intercultural Management Skills7 minutes

14 readingsTotal 140 minutes

International Dimensions of Organizational Behavior10 minutes
Contemporary Developments in World Culture10 minutes
The Globalization Reader10 minutes
International Human Resource Management10 minutes
The Triangular Trade and the Atlantic Economy of the Eighteenth Century10 minutes
Beyond culture10 minutes
Cultures and Organizations: Software of the Mind10 minutes
Culture, Leadership and Organizations, The GLOBE Study of 62 Societies10 minutes
A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework10 minutes
The globalization of markets10 minutes
Ted Talk - The hidden force in global economics: sending money home10 minutes
Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries10 minutes
Cultural intelligence. A theory-based, short form measure10 minutes
Riding the Waves of Culture: Understanding Cultural Diversity in Business10 minutes

1 assignmentTotal 30 minutes

End of Module 1 Quiz30 minutes

What's included

5 videos14 readings1 assignment

5 videosTotal 42 minutes

Introduction3 minutes
Intercultural Encounters and Self-Awareness6 minutes
Managing Diversity11 minutes
Managing Intercultural Teams12 minutes
Leadership in an Intercultural Organization9 minutes

14 readingsTotal 140 minutes

The Impact of Leadership and Change Management Strategy on Organizational Culture10 minutes
Autobiography of Intercultural Encounters10 minutes
Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization10 minutes
Developing Global Managers: Integrating Theory, Behavior, Data and Performance10 minutes
Global Leadership Practices: A Cross-Cultural Management Perspective10 minutes
Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions10 minutes
Leadership That Gets Results10 minutes
Beyond Culture10 minutes
Cultures and Organizations: Software of the Mind10 minutes
Psychological Types10 minutes
Type and Culture: Using the MBTI Instrument in International Applications10 minutes
What Leaders Really Do10 minutes
Isabel Briggs Myers and Type Development10 minutes
Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program10 minutes

1 assignmentTotal 30 minutes

End of Module 2 Quiz30 minutes

What's included

5 videos10 readings1 assignment

5 videosTotal 57 minutes

Introduction7 minutes
Intercultural Mobility15 minutes
Intercultural Recruitment and Selection10 minutes
Cultural Dimensions of Talent Management12 minutes
Intercultural Rewards13 minutes

10 readingsTotal 100 minutes

European Reward Governance Survey10 minutes
Evolving and enduring Challenges in Global Mobility10 minutes
Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives10 minutes
Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis10 minutes
International Human Resource Management10 minutes
Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences10 minutes
Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management10 minutes
Comparative total rewards practices and policies10 minutes
Global Talent Management10 minutes
Global talent management: How leading multinational build and sustain their talent pipeline10 minutes

1 assignmentTotal 30 minutes

End of Module 3 quiz30 minutes

What's included

5 videos5 readings1 assignment

5 videosTotal 49 minutes

Introduction10 minutes
International Product Decisions9 minutes
International Promotion Decisions9 minutes
International Place Decisions9 minutes
International Pricing Decisions11 minutes

5 readingsTotal 50 minutes

Internationales Marketing10 minutes
International Marketing Strategy: Analysis, Development and Implementation10 minutes
Estrategias de Marketing Internacional10 minutes
Global Marketing Management10 minutes
Marketing international, Marchés, Cultures et Organisations10 minutes

1 assignmentTotal 30 minutes

End of Module 4 Quiz30 minutes

What's included

5 videos6 readings1 assignment

5 videosTotal 46 minutes

Introduction9 minutes
Goals and Negotiation Approaches11 minutes
Foreign Language Use: Proficiency and Anxiety9 minutes
Style of Language: High-Context vs. Low-Context8 minutes
The Role of Teams in Intercultural Business Negotiations10 minutes

6 readingsTotal 60 minutes

Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game10 minutes
he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance10 minutes
International Management: Managing Across Borders and Cultures, Text and Cases10 minutes
Negotiation10 minutes
Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations10 minutes
The ambiguous Role of cultural Moderators in Intercultural Business Negotiations10 minutes

1 assignmentTotal 30 minutes

En of Module 5 quiz30 minutes

What's included

1 video1 assignment

Instructors

Instructor ratings

(110 ratings)

Kerstin Alfes

ESCP Business School

1 Course24,146 learners

Robert Wilken

ESCP Business School

1 Course24,146 learners

Chiara Succi

ESCP Business School

1 Course24,146 learners

Offered by

ESCP Business School

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

5 stars
73.31%
4 stars
19.30%
3 stars
4.98%
2 stars
1.30%
1 star
1.08%

Showing 3 of 461

Reviewed on Dec 10, 2021

Excellent course to understand more about the difference between the beliefs, behavior and attitudes of different employees and more.

Reviewed on Feb 1, 2020

With this course I got a broader perspective and insight into how important is Intercultural Management . The examples given were really good and we could relate to.

Reviewed on Jan 15, 2019

There were very few times when the course audio or video would stop, but then I would just follow the written script. Otherwise, I enjoyed the course and found it enjoyable, informative and valuable.

View more reviews