This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.
Employee Relations
Employee Relations
This course is part of HRCI Human Resource Associate Professional Certificate
Instructors: Brad Boyson
Access provided by Collegial
38,695 already enrolled
Gain insight into a topic and learn the fundamentals.
337 reviews
Beginner level
Recommended experience
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
96%
Most learners liked this course
What you'll learn
Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness
Evaluate policies for the workforce and employees of an organization
Skills you'll gain
- Policy Development
- Performance Review
- Human Resources Management and Planning
- Diversity Equity and Inclusion Initiatives
- Workplace inclusivity
- Employee Relations
- Administration
- Performance Management
- Human Resource Policies
- Employee Engagement
- Employee Performance Management
- Human Resource Strategy
- Diversity and Inclusion
- Business Continuity
- Conflict Management
- Performance Appraisal
- Staff Management
- Organizational Structure
- Organizational Strategy
- Human Resources
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
Build your Leadership and Management expertise
This course is part of the HRCI Human Resource Associate Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from HRCI
There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
85.20%
- 4 stars
12.13%
- 3 stars
0.88%
- 2 stars
0.29%
- 1 star
1.47%
Showing 3 of 337
AS
Reviewed on Jul 19, 2024
Thank you for this rare opportunity to experience such a wonderful course, more power
WG
Reviewed on Oct 4, 2025
The course is great, but attention should be paid to the quality of the videos.
ND
Reviewed on Nov 1, 2023
This is great for those aspiring or planning to get to hr.
Explore more from Business
University of Minnesota
SkillUp
Starweaver
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.