Macquarie University

Influencing: Storytelling, Change Management and Governance Specialization

Macquarie University

Influencing: Storytelling, Change Management and Governance Specialization

Dr Andrew Heys
Professor Elizabeth Sheedy
Arabella MacPherson

Instructors: Dr Andrew Heys

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Get in-depth knowledge of a subject

from 4,776 reviews of courses in this program

Beginner level
No prior experience required
2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject

from 4,776 reviews of courses in this program

Beginner level
No prior experience required
2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply a range of communication strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance

  • Expand your knowledge of, and personal competence in, negotiation and conflict resolution

  • Develop a creative and practical change capability: the discipline of influencing yourself and others to achieve a purpose

  • Design risk governance structures to ensure that your organisation achieves its objectives, engaging all the relevant stakeholders

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Taught in English

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Specialization - 4 course series

Leading transformations: Manage change

Leading transformations: Manage change

Course 1, 18 hours

What you'll learn

  • Design successful change initiatives by adopting a balanced and reflective change mindset

  • Create change cycles that effectively apply tools and techniques for orienting, performing, and evaluating change

  • Generate leadership strategies that are mindful of the complexity and challenges of change and mobilise energy for transformation

Skills you'll gain

Category: Change Management
Category: Leadership
Category: Gap Analysis
Category: Organizational Change
Category: Performance Measurement
Category: Cognitive flexibility
Category: Open Mindset
Category: Influencing
Category: Ingenuity
Category: Dealing With Ambiguity
Category: Leadership Development
Category: Resourcefulness
Category: Growth Mindedness
Category: Creative Thinking
Category: Process Mapping
Category: Adaptability
Category: Business Transformation
Category: Resource Management
Negotiation skills: Negotiate and resolve conflict

Negotiation skills: Negotiate and resolve conflict

Course 2, 14 hours

What you'll learn

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

Skills you'll gain

Category: Negotiation
Category: Conflict Management
Category: Intercultural Competence
Category: Self-Awareness
Category: Leadership and Management
Category: Relationship Building
Category: Cultural Diversity
Category: Stakeholder Management
Category: Cultural Sensitivity
Category: Communication
Category: Communication Strategies
Storytelling and influencing: Communicate with impact

Storytelling and influencing: Communicate with impact

Course 3, 18 hours

What you'll learn

  • Evaluate theories of persuasive communication to decode key components

  • Apply communication strategies to build rapport and overcome resistance

  • Interpret audience motivation to influence thinking and gain support

  • Develop impactful storytelling techniques for diverse contexts

Skills you'll gain

Category: Persuasive Communication
Category: Communication
Category: Interpersonal Communications
Category: Trustworthiness
Category: Meeting Facilitation
Category: Storytelling
Category: Verbal Communication Skills
Category: Team Leadership
Category: Communication Strategies
Category: Discussion Facilitation
Category: Stakeholder Communications
Category: Strategic Communication
Category: Leadership
Category: Influencing
Category: Public Speaking
Risk governance: Manage the risks

Risk governance: Manage the risks

Course 4, 24 hours

What you'll learn

  • Analyse governance structures for ensuring that an organisation meets its objectives.

  • Apply a risk management framework, having regard to the business context, including the identification of appropriate risk management solutions.

  • Identify and respond effectively to ethical issues.

Skills you'll gain

Category: Risk Management
Category: Risk Analysis
Category: Risk Appetite
Category: Business Ethics
Category: Risk Management Framework
Category: Risk Control
Category: Governance
Category: Enterprise Risk Management (ERM)
Category: Compliance Management
Category: Workplace Bullying Intervention
Category: Operational Risk
Category: International Finance
Category: Stakeholder Communications
Category: Governance Risk Management and Compliance
Category: Risk Mitigation
Category: Stakeholder Engagement
Category: Ethical Standards And Conduct
Category: Business Risk Management
Category: Stakeholder Management

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Instructors

Dr Andrew Heys
Macquarie University
1 Course46,020 learners

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Learner reviews across Influencing: Storytelling, Change Management and Governance

avg. across 4 courses

  • 5 stars

    81.44%

  • 4 stars

    14.90%

  • 3 stars

    2.42%

  • 2 stars

    0.62%

  • 1 star

    0.60%

SD
Course: Leading transformations: Manage change

Reviewed on Oct 20, 2022

SL
Course: Negotiation skills: Negotiate and resolve conflict

Reviewed on Jun 26, 2020

SP
Course: Storytelling and influencing: Communicate with impact

Reviewed on Jan 22, 2021