Tutorial: Business Analysis & Process Management

4.3
stars
254 ratings
Offered By
Coursera Project Network
9,697 already enrolled
In this Guided Tutorial, you will:

Analyze business processes and find solutions to existing business problems

Define your business processes, their objectives and how they flow within the organizational context

Evaluate the current business from a process view, break down the problems, and find an applicable business solution.

Clock2 hours
BeginnerBeginner
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

This is a guided tutorial for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this tutorial, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This tutorial works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

Proficient English languageBusiness backgroundComputer literacy

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Build the basic knowledge

  2. Recognize Business Processes

  3. Learn the modeling tool Lucidchart

  4. Create models on Lucidchart

  5. Analyze & Evaluate process models

How Guided Tutorials work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Reviews

TOP REVIEWS FROM TUTORIAL: BUSINESS ANALYSIS & PROCESS MANAGEMENT

View all reviews

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.