Coursera Project Network
Engagement Mapping to Enhance the User Experience in Miro
Coursera Project Network

Engagement Mapping to Enhance the User Experience in Miro

Taught in English

Included with Coursera Plus

Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

What you'll learn

  • Describe the components of User Experience maps and identify where brand engagement activities play a role.

  • Visualize the User Experience and explore maps in Miro.

  • Apply knowledge of the User, their experience, and engagement with a brand in Miro.

Details to know

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Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

See how employees at top companies are mastering in-demand skills

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Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
  • Gain hands-on experience solving real-world job tasks
  • Build confidence using the latest tools and technologies
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About this Guided Project

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the fundamentals of User Experience and User Interface design.

  2. Identify components of User Experience maps and consider the benefits of mapping brand engagement activities.

  3. Describe the difference between the Customer Experiences and Brand Engagement activities.

  4. Explore the templates and tools available and begin documenting Brand Engagement activities in Miro.

  5. Create an Engagement Map in Miro to communicate the user’s experience and engagement with a brand in Miro.

Recommended experience

Some experience with user experience helpful, but not necessary.

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Instructor

Freedom Learning Group
Coursera Project Network
55 Courses32,771 learners

Offered by

How you'll learn

  • Skill-based, hands-on learning

    Practice new skills by completing job-related tasks.

  • Expert guidance

    Follow along with pre-recorded videos from experts using a unique side-by-side interface.

  • No downloads or installation required

    Access the tools and resources you need in a pre-configured cloud workspace.

  • Available only on desktop

    This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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