Describe the components of User Experience maps and identify where brand engagement activities play a role.
Visualize the User Experience and explore maps in Miro.
Apply knowledge of the User, their experience, and engagement with a brand in Miro.
By the end of this project, you will be able to map engagement to visualize and understand the factors that influence the user’s experience. To do this you will gain hands-on experience mapping the brand engagement activities that support and influence the user’s perception of their experience, so that opportunities for meaningful engagement can be maximized in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
User Experience Design (UXD)
Customer Experience
product design
Engagement Strategy
User Experience (UX) Research
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Review the fundamentals of User Experience and User Interface design.
Identify components of User Experience maps and consider the benefits of mapping brand engagement activities.
Describe the difference between the Customer Experiences and Brand Engagement activities.
Explore the templates and tools available and begin documenting Brand Engagement activities in Miro.
Create an Engagement Map in Miro to communicate the user’s experience and engagement with a brand in Miro.
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
Guided Projects are not eligible for refunds. See our full refund policy.
Financial aid is not available for Guided Projects.
Auditing is not available for Guided Projects.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.
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