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What brings you to Coursera today?

  • Skills you'll gain: Problem Solving, Creative Problem-Solving, Root Cause Analysis, Creative Thinking, Creativity, Analysis

  • Skills you'll gain: Customer Service, Telephone Skills, Personalized Service, Verbal Communication Skills, Customer experience improvement, Inbound Calls, Customer Support, Customer Relationship Building, Non-Verbal Communication, Customer Complaint Resolution, Friendliness, Communication, Tactfulness, Interpersonal Communications, Service Improvement, Consumer Behaviour

  • University of London

    Skills you'll gain: Applied Machine Learning, Model Evaluation, Model Training, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Machine Learning Methods, Computer Vision, AI literacy, Image Analysis, Feature Engineering, Data Literacy

  • Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Retention, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication