Results for "Atendimento ao cliente"

  • Fundação Instituto de Administração

    Skills you'll gain: Customer Success Management, Relationship Building, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Journey Mapping, Market Analysis, Business Modeling, Organizational Structure, Process Design, Interpersonal Communications, Business Transformation, Business Solutions, Business Technologies, Experience Design, Product Lifecycle Management, Active Listening, Business Metrics

  • Fundação Instituto de Administração

    Skills you'll gain: Customer Success Management, Customer Retention, Customer Relationship Management, Organizational Structure, Business Metrics, Organizational Change

  • Skills you'll gain: Lead Generation, Sales Presentation, Business Marketing, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Support, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques

  • Skills you'll gain: Competitive Analysis, Growth Strategies, Customer Analysis, Value Propositions, Consumer Behaviour, Target Audience

  • Skills you'll gain: Systems Administration, IT Security Architecture, Operating System Administration, Remote Access Systems, IT Infrastructure, Hardening, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Application Security, TCP/IP, Security Strategy, Cloud Management, Computer Security, Technical Support, Microsoft Windows, File Systems, Package and Software Management, Computer Hardware

  • Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Software Installation, Network Protocols, Cloud Computing, Customer Service, Debugging

  • What brings you to Coursera today?

  • University of Michigan

    Skills you'll gain: Influencing, Leadership, Persuasive Communication, Relationship Building, Relationship Management, Decision Making, Professional Networking

  • Fundação Instituto de Administração

    Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Market Analysis, Organizational Structure, Business Solutions, Business Technologies, Active Listening, Consulting, Technology Solutions

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  • Skills you'll gain: HubSpot CRM, Service Level Agreement, Sales Process, Workflow Management, Prospecting and Qualification, Dashboard, Email Marketing, Performance Metric, Performance Measurement, Business Reporting, Prioritization, Auditing

  • Universidade Estadual de Campinas

    Skills you'll gain: Logistics Management, Transportation, Supply Chain, and Logistics, Transportation Management, Logistics, Inventory and Warehousing, Supply Chain, Inventory Control, Supply Chain Management, Service Level, Operating Cost, Performance Analysis, Performance Measurement, Forecasting

  • Fundação Instituto de Administração

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Customer Relationship Management (CRM) Software, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Data Analysis, Data Processing, Applied Machine Learning, Machine Learning Algorithms, Customer experience improvement, Business Metrics, Analytics, Artificial Intelligence

  • Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Inventory Control, Supply Chain, Customer experience improvement, Service Improvement, Operational Efficiency