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  • The University of Edinburgh

    Skills you'll gain: Anesthesiology, Post-Anesthesia Care Unit, Pre-Anesthetic Assessment, Pain Management, Patient Preparation, Patient Education and Support, Stress Management, Preventative Care, Perioperative Care, Operating Room (OR), Clinical Practices, Behavioral Management, Patient Observation, Behavior Management, Positive Behavior Support, Long Term Care, Pharmacology

  • Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

  • University of California, Davis

    Skills you'll gain: Public Health and Disease Prevention, Nutrition and Diet, Preventative Care, Nutrition Care Plans, Injury Prevention, Vital Signs, Safety Assurance, Environment Health And Safety, Sports Medicine, Physiology, Accident Prevention, Health Assessment, Cleanliness, Behavior Management, Emergency Response, Psychology

  • Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management

  • Jordan University of Science and Technology

    Skills you'll gain: Cardiology, Anatomy, Hemodynamics, Pathology, Physiology, Neurology, Human Musculoskeletal System, Capillary, Cell Biology, Endocrinology, Biology

  • Logical Operations

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

What brings you to Coursera today?

  • Skills you'll gain: Compliance Training, Food Safety and Sanitation, Regulation and Legal Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Safety Audits, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

  • AI Business School

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, AI literacy, Large Language Modeling, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Productivity

  • Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Interpersonal Communications, Performance Analysis, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

  • University of Colorado Boulder

    Skills you'll gain: Culture, Anthropology, Behavioral Health, Healthcare Ethics, Mental Health, Empathy & Emotional Intelligence, Rehabilitation, Social Work, Sociology, Ethical Standards And Conduct, Advocacy, Research

  • Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

  • Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media