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  • Skills you'll gain: General Data Protection Regulation (GDPR), Law, Regulation, and Compliance, Cloud Security, Personally Identifiable Information, Data Security, Regulation and Legal Compliance, Information Privacy, Cyber Governance, Cybersecurity, Cyber Security Policies, Cloud Services, Cloud Computing, Data Governance, Regulatory Requirements, Data Sharing, Legal Risk, Computer Security Incident Management, Data Import/Export, Incident Management, Case Law

  • Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

  • Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Framework, Cloud Development, Spring Boot, Database Management, Cloud Deployment, Cloud-Native Computing, Databases, Database Development, Database Systems, Software Architecture, Application Frameworks, Application Performance Management, Service Oriented Architecture, Application Deployment, Configuration Management

  • Queen Mary University of London

    Skills you'll gain: General Data Protection Regulation (GDPR), Cloud Deployment, Cloud Services, Legal Risk, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Intellectual Property, Cloud Security, Personally Identifiable Information, Cloud Computing Architecture, Tax Compliance, Data Security, Cloud Storage, Cloud Platforms, Regulation and Legal Compliance, Information Privacy, Contract Negotiation, Cybersecurity

  • Skills you'll gain: Market Dynamics, Revenue Management, Cost Accounting, Supply And Demand, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Regression Analysis

  • University of Illinois Urbana-Champaign

    Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Business Economics, Consumer Behaviour, Tax, Profit and Loss (P&L) Management, Sales Tax, Resource Allocation, Cost Management, Economics, Policy, and Social Studies, Production Management, Decision Making

What brings you to Coursera today?

  • Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Security Management, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Mobile Security

  • Johns Hopkins University

    Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), Claims Processing, Payment Processing and Collection, Registration, CPT Coding, Medical Billing, Medical Coding, Billing, Insurance, Insurance Policies, Revenue Management

  • Skills you'll gain: Denial Management, Medical Billing and Coding, Claims Processing, Medical Billing, Billing & Invoicing, Insurance Policies, Utilization Management, Insurance, Revenue Cycle Management, Medicare, Medicaid, Healthcare Industry Knowledge, Regulatory Compliance

  • Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Performance Management, Supplier Management, Vendor Relationship Management, Process Management, Data Management, Process Optimization, People Development, Continuous Improvement Process

  • Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Hospitality Management, Revenue Forecasting, Marketing Channel, Hospitality, Hotels and Accommodations, Customer Retention, Cost Management, Direct Selling, Data-Driven Decision-Making, Market Analysis, Data Analysis