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  • Skills you'll gain: Market Dynamics, Revenue Management, Cost Accounting, Supply And Demand, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Regression Analysis

  • Skills you'll gain: Variance Analysis, Cost Accounting, Management Accounting, Profit and Loss (P&L) Management, Cost Estimation, Operational Analysis, Resource Allocation, Cost Management, Performance Analysis, Decision Making

  • Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

  • University of Virginia

    Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Case Studies, Market Research, Behavioral Economics, Decision Making, Analysis

  • Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

  • Technical University of Munich (TUM)

    Skills you'll gain: Cost Accounting, Corporate Accounting, Management Accounting, Accounting Systems, Resource Allocation, Depreciation, Production Process, Financial Accounting, Fixed Asset

What brings you to Coursera today?

  • Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing

  • Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Computing

  • Skills you'll gain: Billing, Billing & Invoicing, Billing Systems, Accounts Payable and Receivable, Invoicing, Accounts Receivable, Balancing (Ledger/Billing), Payment Processing and Collection, Accounting Records, Cash Management, Cash Flows, Ledgers (Accounting), Financial Data, Accounting, Business Metrics, Key Performance Indicators (KPIs), Prioritization, Data-Driven Decision-Making, Analysis, Strategic Prioritization

  • Skills you'll gain: Brand Loyalty, Price Negotiation, Revenue Management, Customer Retention, Operating Cost, Consumer Behaviour, Product Strategy, Upselling, Sales Strategy, Gross Profit, Marketing Psychology, Profit and Loss (P&L) Management, Growth Strategies, Product Lining, Cost Accounting, Negotiation, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance

  • Skills you'll gain: Production Planning, Financial Statement Analysis, Cost Accounting, Profit and Loss (P&L) Management, Income Statement, Cost Control, Production Process, Production Management, Cost Benefit Analysis, Financial Statements, Operating Cost, Manufacturing Operations, Management Accounting, Product Assortment, Revenue Management, Operational Analysis, Financial Analysis, Cost Management, Price Negotiation, Product Strategy

  • Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis