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Results for "guiding skills"

  • Skills you'll gain: Employee Training, Workforce Development, Train The Trainer, Organizational Effectiveness, Program Evaluation, Organizational Strategy, Talent Management, Human Resource Strategy, Training and Development, Workforce Planning, Training Programs, Interactive Learning, Drive Engagement, Storytelling, Discussion Facilitation, Employee Engagement, Collaboration, Adult Learning Principles, Change Management, Instructional Design

  • Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Business Communication, Oral Expression, Prioritization, Active Listening, Persuasive Communication, Teamwork, Interpersonal Communications

  • Skills you'll gain: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication

  • University of California, Davis

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Complex Problem Solving, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Creative Thinking, Professional Development, Action Oriented, Culture Transformation, Willingness To Learn, Growth Strategies

  • Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Virtual Teams, Oral Expression, Team Collaboration, Communication, Persuasive Communication, Meeting Facilitation, Verbal Communication Skills, Social Skills, Public Speaking, Professional Development, Professionalism, Follow Through, Conscientiousness

  • Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

What brings you to Coursera today?

  • Skills you'll gain: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness

  • Skills you'll gain: Constructive Feedback, Employee Coaching, Management Training And Development, Mentorship, People Development, Leadership Development, People Management, Coaching, Training and Development, Recognizing Others, Professional Development, Employee Training, Adaptability, Verbal Communication Skills, Interpersonal Communications, Goal Setting, Active Listening, Performance Improvement, Accountability, Employee Engagement

  • University of California, Davis

    Skills you'll gain: Employee Coaching, Management Training And Development, Coaching, Accountability Frameworks, Team Performance Management, Organizational Change, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability, Employee Performance Management, People Management, Leadership and Management, Organizational Development, People Development, Performance Metric, Process Development, Performance Analysis, Leadership, Communication

  • University of Pennsylvania

    Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Social Skills, Oral Expression, Media and Communications, Productivity, Goal Setting, Relationship Building, Oral Comprehension, Cooperation, Negotiation, Relationship Management

  • Skills you'll gain: Constructive Feedback, Growth Mindedness, Rapport Building, Accountability Frameworks, Proactivity, Relationship Building, Discussion Facilitation, Recognizing Others, Lifelong Learning, Open Mindset, Motivational Skills, Team Collaboration, Empathy, Professionalism, Decision Making, Team Building, Diversity and Inclusion, Mentorship, Employee Coaching, Emotional Intelligence

  • Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Drive Engagement, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting