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  • Status: Hot New Release

    Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Empathy & Emotional Intelligence, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Customer Relationship Management (CRM) Software, Sales Enablement, Selling Techniques, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Sales, Business Development

  • Status: Bestseller

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Professional Development, Action Oriented, Culture Transformation, Lifelong Learning, Growth Strategies

  • Status: Bestseller

    University of Pennsylvania

    Skills you'll gain: Resilience, Goal Setting, Science and Research, Critical Thinking, Adaptability, Persistence, Program Evaluation, Social Impact, Tenacity, Stress Management, Working With Children, Mental Health Diseases and Disorders, Psychological Evaluations, Education and Training, Mindfulness, Surveys, Strong Work Ethic, Data Collection, Visionary, Human Development

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Loyalty Programs, Relationship Building

  • Status: Preview

    Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology

  • Status: Job Ready

    Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, API Testing, GitHub, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, Database Management, Code Reusability, Python Programming, Computer Programming, Cloud Hosting

  • Status: New
    Status: Free Trial

    Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity

  • Status: New

    Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations

  • Status: New
    Status: Preview

    Universidad Nacional Autónoma de México

    Skills you'll gain: Resilience, Self-Awareness, Personal Development, Personal Attributes, Overcoming Obstacles, Resourcefulness, Emotional Intelligence, Adaptability, Empathy & Emotional Intelligence, Empathy, Social Skills, Assertiveness, Relationship Building, Cognitive flexibility, Communication Strategies, Communication