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  • Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management

  • Skills you'll gain: Business Process Modeling, Process Modeling, Data Storytelling, Responsible AI, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Data Visualization, Data Presentation, AI Enablement, Sustainable Development, Social Impact, Generative AI, Customer Insights, Customer Relationship Management (CRM) Software, Innovation, Product Knowledge, Environmental Social And Corporate Governance (ESG)

  • Skills you'll gain: Human Resources, Human Resources Information System (HRIS), Human Resource Strategy, Human Resource Policies, Human Resources Management and Planning, Human Resource Management, HR Tech, Human Resources Software, Vendor Management, Law, Regulation, and Compliance, Business Correspondence, People Analytics, Vendor Relationship Management, Labor Compliance, Workforce Management, Management Reporting, Internal Communications, Regulation and Legal Compliance, Business Communication, Communication

  • Skills you'll gain: Insurance, Underwriting, Claims Processing, Insurance Policies, Insurance and Warranty Claims Processing, Lending and Underwriting, Financial Services, Operational Risk, Risk Analysis, Risk Management, Customer Complaint Resolution, Financial Regulation, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Digital Transformation, Regulatory Requirements, Operational Efficiency, Information Technology, Management Information Systems

  • Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making

  • University of Pennsylvania

    Skills you'll gain: Descriptive Analytics, Business Analytics, Analytics, Predictive Analytics, Operational Analysis, Predictive Modeling, Data Analysis, Operations Management, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Risk Modeling, Risk Analysis, Supply Chain Planning, Decision Making, Strategic Decision-Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel

What brings you to Coursera today?

  • Skills you'll gain: Sales Enablement, Email Automation, Sales Process, Microsoft Copilot, Business Process Automation, Sales Management, Automation, AI Security, AI Enablement, Scheduling, Workflow Management, AI Integrations, Prioritization, Operational Efficiency, Continuous Improvement Process, Data Security, Quality Assurance, Data-Driven Decision-Making, Performance Measurement

  • Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operational Excellence, Operations Management, Operational Analysis, Process Management, Operations, Business Process, Business Process Improvement, Process Improvement and Optimization, Process Improvement, Customer experience improvement, Continuous Improvement Process, Business Development, Growth Strategies, Technology Strategies, Business Technologies, Technology Solutions

  • Skills you'll gain: Sales Process, Sales Management, Sales Strategy, Sales Enablement, Sales Development, Sales, Employee Coaching, Motivational Skills, Management Training And Development, Organizational Leadership, Telecommuting, Diversity Awareness, Team Management, Performance Measurement, Revenue Management, Customer Relationship Management (CRM) Software, Team Leadership, Performance Management, Negotiation, Coaching

  • Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management

  • Skills you'll gain: Account Strategy, Sales Strategy, Sales Management, Sales Training, Account Management, Overcoming Objections, Performance Measurement, Key Performance Indicators (KPIs), Sales Development, Business Leadership, Revenue Forecasting, Performance Metric, Sales Process, Sales Pipelines, Business Metrics, Sales Enablement, Predictive Analytics, Predictive Modeling, Advanced Analytics, Contract Negotiation

  • Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Performance Reporting, Data Storytelling, Business Reporting, Data-Driven Decision-Making