All Results

Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, User Feedback, Customer Engagement, Expectation Management, Consumer Behaviour, Relationship Management, Relationship Building
What brings you to Coursera today?

Universidad de Palermo
Skills you'll gain: Art History, Ancient History, Social Studies, Culture, Aesthetics, European History, Liberal Arts, World History, Mathematics Education

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Organizational Effectiveness, Organizational Development, Leadership Development, Positivity, Resilience, Empathy & Emotional Intelligence, Industrial and Organizational Psychology, Optimism, People Development, Leadership, Relationship Building, Growth Mindedness, Motivational Skills, Drive Engagement, Psychology

Skills you'll gain: Advertising, Social Media Marketing, Social Media Content, Social Media Strategy, Social Media, Instagram, Marketing, Content Creation, Graphic Design, Graphic and Visual Design Software, Graphic and Visual Design

Skills you'll gain: Canva (Software), Marketing Collateral, Marketing Materials, Workflow Management, Graphic Design, Customer Engagement, Layout Design, Information Architecture, Design, Ideation, Digital Publishing, Marketing, Entrepreneurship, Digital Content, Business

Universidad Nacional de Colombia
Skills you'll gain: Healthcare Ethics, Caregiving, Home Health Care, Patient Education and Support, Family Support, Patient-centered Care, Health Care, Chronic Diseases, Preventative Care, Patient Observation, Patient Communication, Recognizing Others, Stress Management, Case Studies, Health Assessment, Emotional Intelligence, Needs Assessment, Problem Solving, Critical Thinking and Problem Solving, Psychosocial Assessments

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution