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  • Service Management

Results for "service management"


  • P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 3

    Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Linux Servers, Operating System Administration, OS Process Management, Ubuntu, Systems Administration, System Monitoring, General Networking, Event Monitoring, Network Administration, System Configuration, Command-Line Interface, Network Troubleshooting, Software Installation, Service Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    A Complete Course on Windows Server Administration

    Skills you'll gain: Microsoft Servers, User Provisioning, Servers, Systems Administration, Virtualization and Virtual Machines, Scripting, Virtualization, Network Administration, Virtual Environment, File Systems, Information Technology

    Intermediate · Course · 1 - 3 Months

  • B

    Board Infinity

    Getting Started with Cloud Foundry

    Skills you'll gain: Application Deployment, Cloud Platforms, Cloud-Native Computing, CI/CD, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Services, Platform As A Service (PaaS), Service Management, Continuous Integration, Continuous Deployment, Cloud Security, Containerization, System Monitoring, Application Security, Application Lifecycle Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    The Ultimate Linux Bootcamp for DevOps SRE & Cloud Engineers

    Skills you'll gain: Linux Servers, Unix Commands, Systems Administration, Unix, TCP/IP, Service Management, Network Troubleshooting, Site Reliability Engineering, Data Storage Technologies, Continuous Monitoring, IT Automation, Hardware Architecture, Software Installation, File Management

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Business Strategy: Value Proposition Essentials

    Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Strategies, Competitive Analysis, Communication, Strategic Communication, Communication Strategies

    ★ 4.5 (12) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Linux for Cloud and DevOps Engineers

    Skills you'll gain: Linux Administration, Package and Software Management, Linux, User Accounts, Operating System Administration, System Monitoring, Linux Servers, Linux Commands, User Provisioning, Amazon Web Services, Network Troubleshooting, File Management, Command-Line Interface, File Systems, Amazon Elastic Compute Cloud, Systems Administration, Operating Systems, General Networking, Identity and Access Management, IT Automation

    Beginner · Course · 1 - 3 Months

  • S

    Starweaver

    Incident Response Frameworks

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, IT Service Management, Cyber Security Strategy, Disaster Recovery, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Cyber Risk, Information Technology Infrastructure Library, Cyber Operations, Risk Management Framework, Problem Management, Test Planning, NIST 800-53, Scenario Testing, Simulations, Technical Documentation, Return On Investment

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Angular Fundamentals and Core Concepts

    Skills you'll gain: Angular, Command-Line Interface, Frontend Performance, Data Sharing

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    Practical Kubernetes - Beyond CKA and CKAD Hands-on

    Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Prometheus (Software), Application Deployment, Application Lifecycle Management, Package and Software Management, Grafana, Devops Tools, Configuration Management, Network Administration, Data Storage, Containerization, Network Monitoring, System Monitoring, Network Troubleshooting, Network Security, Data Persistence, Scalability, Dashboard Creation

    Intermediate · Course · 3 - 6 Months

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    ★ 4.8 (6) · Mixed · Course · 1 - 3 Months

  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    ★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson
  • A Complete Course on Windows Server Administration: Packt
  • Getting Started with Cloud Foundry: Board Infinity
  • The Ultimate Linux Bootcamp for DevOps SRE & Cloud Engineers: Packt
  • Business Strategy: Value Proposition Essentials: Coursera
  • Linux for Cloud and DevOps Engineers: Packt
  • Incident Response Frameworks: Starweaver
  • Angular Fundamentals and Core Concepts: Packt
  • Practical Kubernetes - Beyond CKA and CKAD Hands-on: Packt
  • Customer Service: Logical Operations

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