Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

The University of Tokyo
Skills you'll gain: Graphical Tools, Computer-Aided Design, Interaction Design, Animations, Digital Design, Technical Design, Human Machine Interfaces, Visual Design, User Interface (UI) Design, Computer Programming
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Data Visualization, Process Design, Business Process Automation, Workflow Management, No-Code Development, Business Process, Generative AI Agents, Data Analysis, Data Modeling, Data Integration, Data Analysis Software, Application Design
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Virtual Networking, Cloud Infrastructure, Data Import/Export, Network Security, Network Performance Management, Cloud Computing Architecture, Network Planning And Design, Network Infrastructure, Data Migration, Generative AI, General Networking, Network Architecture, Network Routing, Model Optimization, Hardware Architecture, Load Balancing, Distributed Computing
Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Ideation, Logo Design, Brand Strategy, Style Guides, Graphic Design, Branding, Visual Storytelling, Typography, Graphic and Visual Design, Brainstorming, Layout Design, Adobe InDesign, Creativity, Adobe Photoshop, Color Theory, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media, Social Media Campaigns, Storytelling, Social Media Content, Social Media Management, Content Performance Analysis, Data-Driven Marketing, Social Media Analytics, Marketing Strategies, Content Creation, Marketing Planning, Digital Brand Strategy, Marketing, Driving engagement, Marketing Strategy and Techniques, Customer Analysis, Web Presence, Business Ethics
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Matrix Management, Organizational Structure, Reconciliation, Organizational Effectiveness, Stakeholder Communications, Organizational Skills, Prompt Engineering Tools, Stakeholder Analysis, Workforce Planning, Management Reporting, People Analytics, Workforce Management, Stakeholder Management, Diagram Design, Data Visualization, AI Enablement, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Front-End Web Development, Git (Version Control System), Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design, HTML and CSS, Cascading Style Sheets (CSS), UI/UX Strategy, React.js, Code Review, Version Control, Usability, User Interface (UI), Usability Testing, User Interface (UI) Design, Software Technical Review, Web Applications, Hypertext Markup Language (HTML), Semantic Web, Javascript
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Workflows, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Large Language Modeling, Software Documentation, File I/O, Memory Management, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Reinforcement Learning, Deep Learning, Model Optimization, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Machine Learning, Model Training, Applied Machine Learning, Natural Language Processing, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Event Monitoring, Application Performance Management, Incident Management, Performance Tuning, Resource Management
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Computer Programming, Data Structures, Test Automation, Programming Principles, Object Oriented Programming (OOP), Unit Testing, Python Programming, Object Oriented Design, Program Development, Algorithms, Test Case, Development Testing, Software Testing
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Constructive Feedback, Higher Education, Instructional Design, Program Standards, Planning, Reliability, Analytical Skills, Decision Making, Collaboration
Intermediate · Course · 1 - 3 Months