Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: C++ (Programming Language), Software Documentation, System Programming, Technical Documentation, Application Development, Maintainability, Data Structures, Generative AI, Application Performance Management, Algorithms, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Data Pipelines, Business Intelligence, Data Mart, Database Management, Data Management, Process Optimization, Data Quality, Data Transformation, Performance Testing
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Product Quality (QA/QC), Quality Assessment, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: LinkedIn, Lead Generation, Sales Prospecting, Prospecting and Qualification, B2B Sales, Sales Pipelines, Business Marketing, Professional Networking, Relationship Building, Copywriting, Branding, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Google Gemini, Responsible AI, Generative AI, Google Workspace, Google Cloud Platform, AI Enablement, AI Workflows, AI Orchestration, AI Product Strategy, Productivity Software, Large Language Modeling, Unstructured Data, Cloud Platforms, Workflow Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Secure Coding, Data Validation, Business Logic, .NET Framework, Relational Databases, Databases, Database Design, C# (Programming Language), Order Management Systems, System Testing, User Interface (UI), Event-Driven Programming, Systems Development, Debugging, Data Access, Microsoft SQL Servers, Application Development, Microsoft Visual Studio, SQL, User Interface (UI) Design
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Business Modeling, Cognitive flexibility, Consumer Behaviour
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Databricks, Data Lakes, Data Transformation, Data Quality, Data Governance, Data Pipelines, Real Time Data, Data Warehousing, Data Management, Terraform, Data Validation, Apache Spark, Data Integrity, Data Storage, CI/CD, Cloud Computing, Scalability, Data Security
Beginner · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Architecture, Systems Design, Technical Design, Application Specific Integrated Circuits, Digital Design, Hardware Architecture, Computer Hardware, Verification And Validation
Intermediate · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Team Leadership, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Behavioral Economics, Empathy, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months