Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Banking, Project Finance, Banking Services, Cash Management, Commercial Banking, Commercial Lending, Working Capital, Corporate Finance, Lending and Underwriting, Loans, Financial Services, Relationship Management, Financial Management, Financial Analysis, Corporate Strategy, Cash Flows, Customer Relationship Management, Environmental Social And Corporate Governance (ESG), Business Relationship Management, Hedge Accounting
★ 5 (11) · Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Meeting Facilitation, Empathy, Emotional Intelligence, Negotiation, Team Collaboration, Conflict Management, Constructive Feedback, Teamwork, Team Building, Self-Awareness, Active Listening, Rapport Building, Relationship Building, Collaboration, Self-Discipline, Problem Solving, Public Speaking, Decision Making, Self-Motivation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Team Performance Management, Team Management, Emotional Intelligence, Management Training And Development, Empathy & Emotional Intelligence, Business Leadership, People Management, Leadership Studies, Leadership and Management, Staff Management, Behavior Management, Business Management, Organizational Leadership, Leadership, Professionalism, Organizational Effectiveness, Leadership Development, Industrial and Organizational Psychology, Organizational Structure, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Requirements Elicitation, Process Analysis, Power BI, Business Analysis, Business Process, Business Process Modeling, Business Analytics, Business Intelligence, Requirements Analysis, Storytelling, Business Intelligence Software, Data Storytelling, Dashboard, Data Presentation, Data Visualization Software, Data Visualization, Dashboard Creation, Risk Management, Python Programming
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Linux, Linux Commands, Linux Servers, Ubuntu, File Management, Command-Line Interface, Unix, Bash (Scripting Language), grep, Servers, Operating Systems, File Systems, Shell Script, Web Servers, IT Automation, Apache, MySQL, Open Source Technology, Service Management
★ 4.5 (965) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Reporting, Compliance Auditing, Document Management, Business Process Improvement, Compliance Management, Governance, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Business Analysis, Cloud-Native Computing, Data Migration, Software Architecture, Stakeholder Analysis, Systems Design, Extract, Transform, Load, Systems Architecture, Communication Planning, IT Security Architecture, Stakeholder Management, Data Integration, Test Planning, Cybersecurity, Enterprise Architecture, Software Testing, Project Management
★ 4.8 (336) · Beginner · Professional Certificate · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Systems Analysis, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Functional Specification, Diagram Design, Software Development, Software Engineering, Software Systems, Software Documentation, Model Evaluation, Project Planning, Project Management
★ 4.6 (384) · Intermediate · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Intellectual Property, Media Production, Responsible AI, Large Language Modeling, Data Ethics, Media Strategy, Journalism, Media and Communications, AI literacy, Media Planning, AI Workflows, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Innovation, Digital Transformation, Marketing Communications, Digital Advertising, Marketing, Algorithms
Intermediate · Course · 1 - 3 Months

University of Illinois at Urbana-Champaign
Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Audit Planning, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Financial Auditing, Data Governance, Generative AI, Supply And Demand
Graduate Certificate · 6 - 12 Months

Skills you'll gain: LinkedIn, Interviewing Skills, Web Presence, Brand Management, Branding, Professional Networking, Marketing, Marketing Analytics, Storytelling, Portfolio Management, Content Marketing, Search Engine Optimization, Social Media Marketing, Email Marketing, Digital Marketing, AI Enablement
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Team Management, Process Capability, Team Performance Management, Lean Manufacturing, Data Collection, Quality Improvement, Knowledge Transfer, Management Training And Development, Team Building, Process Improvement and Optimization, Statistical Hypothesis Testing, Meeting Facilitation, Continuous Improvement Process, Performance Measurement, Statistics
★ 4.6 (850) · Intermediate · Specialization · 3 - 6 Months