• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep PL-400: Microsoft Power Platform Developer Assoc.

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard Creation, Business Workflow Analysis, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Workflow Management, Process Optimization, Automation, Data Integration, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON

    2.5
    Rating, 2.5 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Master Data Storytelling for B2B & B2C Sales

    Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Customer Analysis, Performance Analysis, Salesforce, Business Intelligence, Business Communication, Analytics

    3.3
    Rating, 3.3 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Integración y preparación de datos

    Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Processing, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Effective Talent Management & Development

    Skills you'll gain: Talent Management, Virtual Teams, Management Training And Development, People Development, Talent Pipelining, Human Resource Strategy, Human Capital, Workforce Development, People Management, Leadership Development, Training and Development, Workforce Planning, Human Resources Management and Planning, Team Management, Stakeholder Management, Decision Making, Strategic Decision-Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U
    S

    Multiple educators

    Sustainable and Resilient Operations and Supply Chains

    Skills you'll gain: Sustainable Design, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainability Reporting, Sustainable Technologies, Sustainable Development, Supply Management, Sustainability Standards, Business Ethics, Sustainable Systems, Operations Management, Supply Chain Management, Supply Chain Planning, Supply Chain, Manufacturing Operations, Strategic Sourcing, Supply Chain Systems, Procurement, Product Design

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Interactive Brokers

    Basics Economics

    Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Resource Allocation, Production Process

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Intro to Lean Six Sigma and Project Identification Methods

    Skills you'll gain: Process Mapping, Lean Six Sigma, Project Risk Management, Six Sigma Methodology, Lean Methodologies, Risk Management, Process Analysis, Process Flow Diagrams, Risk Control, Risk Mitigation, Process Management, Process Improvement, Customer Analysis, Quality Improvement, Performance Metric, User Feedback, Process Improvement and Optimization, Continuous Improvement Process, Business Process, Key Performance Indicators (KPIs)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    AI's Existing Impact

    Skills you'll gain: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Marketing, Decision Support Systems, Responsible AI, Algorithms, Business Ethics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    How to Make Money with Your Music Copyrights

    Skills you'll gain: Intellectual Property, Music, Music Performance, Performing Arts, Musical Composition, Revenue Management, Regulation and Legal Compliance, Payment Processing and Collection, Registration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainability for Business

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Stakeholder Management, Stakeholder Communications, Performance Measurement, Strategic Partnership, Sustainable Development, Sustainable Systems, Corporate Strategy, Supply Management, Sustainability Standards, Drive Engagement, Procurement, Business Strategies, Supply Chain Management, Systems Thinking, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    36 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Advanced Requirements Management & Solution Evaluation

    Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Change Requests, Data Mining, Performance Analysis, Jira (Software), Data-Driven Decision-Making, Analysis, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Aptly

    TikTok for Business

    Skills you'll gain: TikTok, Social Media Content, Social Media Marketing, Business Marketing, Content Scheduling, Brand Marketing, Social Media Strategy, Social Media, Content Creation, Marketing Strategies, Content Marketing, Marketing, Web Presence, Brand Awareness, Driving engagement, Content Strategy, Branding, Customer Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

1…181182183…353

In summary, here are 10 of our most popular customer success courses

  • Exam Prep PL-400: Microsoft Power Platform Developer Assoc.: Whizlabs
  • Master Data Storytelling for B2B & B2C Sales : Starweaver
  • Integración y preparación de datos: Universidad de los Andes
  • Effective Talent Management & Development: Northeastern University
  • Sustainable and Resilient Operations and Supply Chains: University of Colorado Boulder
  • Basics Economics: Interactive Brokers
  • Intro to Lean Six Sigma and Project Identification Methods : SkillUp
  • AI's Existing Impact: Emory University
  • How to Make Money with Your Music Copyrights: Berklee
  • Sustainability for Business: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok