Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard Creation, Business Workflow Analysis, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Workflow Management, Process Optimization, Automation, Data Integration, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months
Starweaver
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Customer Analysis, Performance Analysis, Salesforce, Business Intelligence, Business Communication, Analytics
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Processing, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Talent Management, Virtual Teams, Management Training And Development, People Development, Talent Pipelining, Human Resource Strategy, Human Capital, Workforce Development, People Management, Leadership Development, Training and Development, Workforce Planning, Human Resources Management and Planning, Team Management, Stakeholder Management, Decision Making, Strategic Decision-Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Sustainable Design, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainability Reporting, Sustainable Technologies, Sustainable Development, Supply Management, Sustainability Standards, Business Ethics, Sustainable Systems, Operations Management, Supply Chain Management, Supply Chain Planning, Supply Chain, Manufacturing Operations, Strategic Sourcing, Supply Chain Systems, Procurement, Product Design
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Resource Allocation, Production Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Lean Six Sigma, Project Risk Management, Six Sigma Methodology, Lean Methodologies, Risk Management, Process Analysis, Process Flow Diagrams, Risk Control, Risk Mitigation, Process Management, Process Improvement, Customer Analysis, Quality Improvement, Performance Metric, User Feedback, Process Improvement and Optimization, Continuous Improvement Process, Business Process, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Marketing, Decision Support Systems, Responsible AI, Algorithms, Business Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Intellectual Property, Music, Music Performance, Performing Arts, Musical Composition, Revenue Management, Regulation and Legal Compliance, Payment Processing and Collection, Registration
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Stakeholder Management, Stakeholder Communications, Performance Measurement, Strategic Partnership, Sustainable Development, Sustainable Systems, Corporate Strategy, Supply Management, Sustainability Standards, Drive Engagement, Procurement, Business Strategies, Supply Chain Management, Systems Thinking, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Change Requests, Data Mining, Performance Analysis, Jira (Software), Data-Driven Decision-Making, Analysis, Prioritization
Intermediate · Course · 1 - 4 Weeks

Aptly
Skills you'll gain: TikTok, Social Media Content, Social Media Marketing, Business Marketing, Content Scheduling, Brand Marketing, Social Media Strategy, Social Media, Content Creation, Marketing Strategies, Content Marketing, Marketing, Web Presence, Brand Awareness, Driving engagement, Content Strategy, Branding, Customer Engagement
Beginner · Course · 1 - 4 Weeks