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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • P

    Packt

    Orchestrating Experiences: Designing Consistent UX Journeys

    Skills you'll gain: Journey Mapping, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, User Interface and User Experience (UI/UX) Design, Customer Insights, Stakeholder Analysis, Dependency Analysis, Business Strategies, Process Mapping, Cross-Functional Collaboration, Business Strategy, Strategic Prioritization, Stakeholder Engagement, Product Strategy, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Mastering User Centric Design with Generative AI

    Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Design and Product, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, AI literacy, Data Analysis, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
    ·
    236 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Sydney

    Innovation Through Design: Think, Make, Break, Repeat

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Design Reviews, Prototyping, Ideation, Design Strategies, Process Design, Design, Design Research, Usability Testing, User Feedback

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Menu Design for Dubai Hospitality

    Skills you'll gain: Merchandising, Restaurant Operation, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Typography, Copywriting, Analysis, Color Theory

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Design That Scales: Sustainable Design Systems

    Skills you'll gain: UI Components, Systems Design, User Interface (UI) Design, Digital Design, System Design and Implementation, Design Strategies, User Interface and User Experience (UI/UX) Design, Design, Design Software, Scalability, Design and Product, Agile Methodology, Usability, Design Research, Style Guides, Agile Product Development, UI/UX Research, Product Testing, System Programming, Prompt Patterns

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    User Experience: Research & Prototyping

    Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding

    4.6
    Rating, 4.6 out of 5 stars
    ·
    906 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Design for Impact: A Guide to Product Experimentation

    Skills you'll gain: Experience Design, User Experience, User Experience Design, UI/UX Research, Usability Testing, User Research, UI/UX Strategy, Design and Product, A/B Testing, Design Research, Prioritization, Data Literacy, Strategic Prioritization, Usability, Resource Allocation, Product Improvement, Product Testing, Creative Design, Statistical Hypothesis Testing, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft UX Design

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Mockups, User Interface (UI), User Experience, Prototyping, UI/UX Research, Usability Testing, User Interface and User Experience (UI/UX) Design, Wireframing, Interactive Design, Design Research, Ideation, User Centered Design, Interaction Design, Figma (Design Software), Artificial Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    654 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Design Your Creative Career: Portfolio to Clients

    Skills you'll gain: Storytelling, Client Services, Presentations, Logo Design, Visual Storytelling, Sales Presentations, Oral Expression, Brand Strategy, Branding, Sales Prospecting, Business Strategy, Proposal Writing, Case Studies, Business Planning, Portfolio Management, Search Engine Optimization, Goal Setting, Web Presence, Customer Acquisition Management, Creativity

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    User Interface Design

    Skills you'll gain: UI/UX Research, User Research, Design Research, User Interface (UI), User Interface (UI) Design, Usability Testing, Prototyping, User Interface and User Experience (UI/UX) Design, Usability, Interactive Design, User Experience, Human Computer Interaction, Graphic and Visual Design, Persona (User Experience), Ideation, Design, Peer Review, User Experience Design, Design Reviews, Interaction Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.8K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Surface Pattern Design: Principles, Drawing and Collections

    Skills you'll gain: Adobe Photoshop, Design Software, Journals, Software Design Patterns, Creative Design, Design Elements And Principles, Graphic and Visual Design Software, Creativity, Design Strategies, Design, Graphic and Visual Design, Graphic Design, Visual Storytelling, Digital Design, Graphics Software, Aesthetics, Editing, File Management

    Beginner · Specialization · 1 - 3 Months

1234…834

In summary, here are 10 of our most popular service design courses

  • Orchestrating Experiences: Designing Consistent UX Journeys: Packt
  • Mastering User Centric Design with Generative AI: Fractal Analytics
  • Innovation Through Design: Think, Make, Break, Repeat: The University of Sydney
  • Menu Design for Dubai Hospitality: Dubai College of Tourism
  • Design That Scales: Sustainable Design Systems: Packt
  • User Experience: Research & Prototyping: University of California San Diego
  • Creating Service Innovation Culture in Public Sector: Coursera
  • Design for Impact: A Guide to Product Experimentation: Packt
  • Microsoft UX Design: Microsoft
  • Design Your Creative Career: Portfolio to Clients: Skillshare

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