• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • C

    Coursera

    Email Marketing Analytics & Optimization

    Skills you'll gain: Email Marketing, Microsoft Excel, Content Performance Analysis, Dashboard Creation, Data-Driven Marketing, Key Performance Indicators (KPIs), Marketing Analytics, Google Analytics, Web Analytics, Campaign Management, Performance Reporting, Performance Analysis, Dashboard, Data Analysis, Email Security, Market Data, Market Analysis, Market Intelligence, Strategic Marketing, Search Engine Optimization

    Beginner · Course · 1 - 3 Months

  • U

    University of Michigan

    Digital Technologies and the Future of Manufacturing

    Skills you'll gain: Internet Of Things, Manufacturing Operations, Case Studies, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Production Planning, Business Transformation, Technology Strategies, Cloud Services, Cloud Computing, Digital Assets, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Industrial Engineering, System Implementation, Cost Benefit Analysis

    ★ 4.5 (384) · Beginner · Specialization · 1 - 3 Months

  • E

    Edge Impulse

    Introduction to Embedded Machine Learning

    Skills you'll gain: Model Evaluation, Applied Machine Learning, Embedded Software, Model Training, Data Preprocessing, Machine Learning Methods, Embedded Systems, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, Data Ethics, Deep Learning, Responsible AI, Data Collection, Model Deployment, Convolutional Neural Networks, Predictive Modeling, Feature Engineering, Model Optimization, Computer Programming

    ★ 4.8 (756) · Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Prepare for CFA Level 1: Corporate Finance and Governance

    Skills you'll gain: Working Capital, Capital Budgeting, Financial Analysis, Corporate Finance, Environmental Social And Corporate Governance (ESG), Cash Management, Business Modeling, Financial Management, Cash Flows, Governance, Business Valuation, Organizational Structure, Corporate Sustainability, Business Strategies, Capital Markets, Accounts Payable, Stakeholder Analysis, Stakeholder Management

    Beginner · Course · 1 - 3 Months

  • M

    Minnesota State University, Mankato

    Everyday Tax Concepts: US Individual, Corporate & Estate Tax

    Skills you'll gain: Corporate Tax, Tax Returns, Estate Planning, Tax Preparation, Tax Compliance, Tax Planning, Income Tax, Tax Management, Mergers & Acquisitions, Gift Accounting, Corporate Accounting, Tax, Tax Laws, Wealth Management, Financial Planning, Corporate Strategy, Insurance Policies, Insurance, Accounting, Asset Management

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Excel Financial Statement Modeling and Bookkeeping Automatio

    Skills you'll gain: Bookkeeping, Financial Analysis, Financial Modeling, Financial Statements, Financial Statement Analysis, Financial Accounting, Financial Reporting, Microsoft Excel, Reconciliation, Income Statement, Accounting, Excel Formulas, Balance Sheet, Cash Flows, Spreadsheet Software, Auditing, Verification And Validation

    Advanced · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Fundamentals

    Skills you'll gain: Network Monitoring, Virtual Networking, General Networking, Google Cloud Platform, Network Troubleshooting, System Monitoring, Cloud Infrastructure, Network Performance Management, Virtual Machines, Service Level, Network Analysis

    ★ 4.8 (1.6K) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Market Research Statistical Analysis & Data Visualization

    Skills you'll gain: Data Storytelling, Rmarkdown, Knitr, Data Visualization, Data Validation, Statistical Hypothesis Testing, Data Presentation, Dashboard, Data Synthesis, Dashboard Creation, Regression Analysis, Power BI, A/B Testing, Data Transformation, Market Research, Statistical Analysis, R Programming, Business Intelligence, Microsoft Excel, Surveys

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Automate, Analyze, and Validate Data Quality

    Skills you'll gain: Data Validation, Data Quality, Data Governance, Data Integrity, Data Pipelines, Verification And Validation, Test Automation, SQL, Failure Analysis, Scalability, Root Cause Analysis, Metadata Management, Analytical Skills, Statistical Analysis

    Advanced · Course · 1 - 4 Weeks

  • U

    Universidad de Palermo

    Inteligencia Artificial y Ciencia de Datos para Negocios

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Multimodal Prompts, Prompt Engineering Tools, Responsible AI, Data Ethics, Business Intelligence, Organizational Leadership, Business Analytics, Large Language Modeling, Culture Transformation, AI Security, AI literacy, Generative AI, Artificial Intelligence, Business, Data Science, Emerging Technologies, Innovation

    ★ 4.9 (1.1K) · Intermediate · Specialization · 1 - 3 Months

  • D

    DeepLearning.AI

    Retrieval Augmented Generation (RAG)

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Prompt Engineering, Vector Databases, Embeddings, System Monitoring, Application Security, Fine-tuning, Artificial Intelligence, Model Evaluation

    ★ 4.8 (196) · Intermediate · Course · 1 - 3 Months

    Category: Bestseller
    Bestseller
  • D

    Duke University

    Data Visualization and Communication with Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Tableau Software, Dashboard Creation, Data Visualization, Business Analytics, Interactive Data Visualization, Statistical Visualization, Process Improvement, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Oral Expression, Data Analysis, Graphing, Analysis, Visualization (Computer Graphics), Stakeholder Communications

    ★ 4.7 (3.2K) · Mixed · Course · 1 - 3 Months

1…223224225…834

In summary, here are 10 of our most popular service design courses

  • Email Marketing Analytics & Optimization: Coursera
  • Digital Technologies and the Future of Manufacturing: University of Michigan
  • Introduction to Embedded Machine Learning: Edge Impulse
  • Prepare for CFA Level 1: Corporate Finance and Governance: Board Infinity
  • Everyday Tax Concepts: US Individual, Corporate & Estate Tax: Minnesota State University, Mankato
  • Excel Financial Statement Modeling and Bookkeeping Automatio: Coursera
  • Networking in Google Cloud: Fundamentals: Google Cloud
  • Market Research Statistical Analysis & Data Visualization: Coursera
  • Automate, Analyze, and Validate Data Quality: Coursera
  • Inteligencia Artificial y Ciencia de Datos para Negocios: Universidad de Palermo

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok