Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Canva (Software), Timelines, Product Demonstration, Marketing Materials, Presentations, Sales Presentations, Sales Presentation, Marketing Design, Project Design, Value Propositions, Team Oriented, Entrepreneurship, Graphic Design, Data Sharing

Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management

Skills you'll gain: LLM Application, LangChain, Large Language Modeling, Model Evaluation, ChatGPT, Generative AI, Prompt Engineering, Application Development, Analytics, Natural Language Processing, Benchmarking

Skills you'll gain: LangChain, Development Environment, Agentic systems, AI Workflows, Artificial Intelligence, Tool Calling, LLM Application, Database Systems, Database Management, SQL, Database Application, OpenAI API, Software Development Tools, Prompt Engineering

Skills you'll gain: Eclipse (Software), Object Oriented Programming (OOP), Java, Integrated Development Environments, Data Structures, Java Programming, File I/O, Computer Programming, Algorithms, Development Environment, Debugging

Skills you'll gain: Microsoft Office, Public Speaking

Skills you'll gain: Generative AI, ChatGPT, AI Enablement, Prompt Engineering, Artificial Intelligence, Responsible AI, Data Ethics, digital literacy

Skills you'll gain: AI Security, Responsible AI, Incident Response, Application Security, Security Engineering, Threat Modeling, Cybersecurity, MLOps (Machine Learning Operations), Information Systems Security, Security Strategy, Continuous Monitoring, Identity and Access Management, Cloud Security, Vulnerability Assessments, Threat Detection, Artificial Intelligence, Model Deployment, Machine Learning, Anomaly Detection

Skills you'll gain: Economic Development, Economics, Socioeconomics, Public Policies, Behavioral Economics, Social Sciences, Policy Analysis, Social Impact, Data Collection, Surveys

Skills you'll gain: Hardware Design, Electronics, Embedded Software, Electronic Components, Internet Of Things, Communication Systems, Embedded Systems, Debugging, Automation Engineering, Remote Access Systems, Python Programming, Application Development

Skills you'll gain: Cost Management, Project Risk Management, Earned Value Management, Project Performance, Timelines, Risk Management, Budget Management, Work Breakdown Structure, Project Controls, Communication Planning, Procurement, Scheduling, Sustainable Development, Scope Management, Project Planning, Project Management, Human Resources Management and Planning